The Laurels and Pine Lodge

About Us

We at The Laurels and Pine Lodge are proud to offer warm, personalised residential care in the coastal town of Poole, welcoming older adults, younger adults, and those living with dementia or mental health needs into a home where dignity and comfort come first.

Nestled within the Bournemouth, Christchurch and Poole area in the beautiful South West, our home benefits from the calming surroundings that the BH postcode area is known for. Poole offers a gentle blend of seaside charm and quiet residential streets, providing an ideal backdrop for a home that prioritises wellbeing. Residents can enjoy familiar local touches whilst benefiting from a peaceful, homely environment designed to feel welcoming from the moment you step through the door.

Our specialisms reflect the breadth of care we provide. For older people, we deliver attentive residential support tailored to individual routines, preferences and life histories. For those living with dementia, we take a compassionate approach that focuses on maintaining familiarity, reassurance and meaningful daily connection. We also support younger adults and individuals with mental health needs, recognising that every resident brings their own story, goals and personality to our community. Respite care is available for families who need short term support, whether following a hospital stay, during a carer's holiday, or simply to try our home before making longer term decisions. In practice, this means care plans are shaped around the person, not the diagnosis, and families are kept genuinely involved in the journey.

The Care Quality Commission has rated us Good overall, with Good ratings across Effective, Caring, Responsive and Well led. This reflects the everyday warmth and professionalism our team brings, and the trust residents and their loved ones place in us. We were rated Requires Improvement under the Safe domain at our last inspection, and we want to be open about that. We have taken this feedback seriously and continue to strengthen our practices so that safety keeps pace with the high standards we hold across every other area of our home.

Choosing a care home is one of the most important decisions a family can make, and we understand the weight of that choice. If you are exploring residential or dementia care in Poole, we warmly invite you to get in touch, ask questions, and arrange a visit. We would be delighted to show you around, introduce you to our community, and help you feel confident that your loved one will be truly cared for at The Laurels and Pine Lodge.

Common questions about The Laurels and Pine Lodge

Where is The Laurels and Pine Lodge located?

The Laurels and Pine Lodge is a residential care home in Poole, Bournemouth, Christchurch and Poole, BH15 3NA. You can view its exact location and get directions from the map on this page.

What type of care does The Laurels and Pine Lodge provide?

The Laurels and Pine Lodge is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.

What is The Laurels and Pine Lodge's CQC rating?

The Laurels and Pine Lodge is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 July 2021. You can read the full CQC report from the link on this page.

Does The Laurels and Pine Lodge provide dementia care?

Yes. The Laurels and Pine Lodge supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does The Laurels and Pine Lodge offer respite or short-term care?

Yes. The Laurels and Pine Lodge offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact The Laurels and Pine Lodge

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

• Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
• Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
• Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
• Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
• Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
• Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about The Laurels and Pine Lodge

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. The Laurels and Pine Lodge is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. The Laurels and Pine Lodge is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. The Laurels and Pine Lodge offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. The Laurels and Pine Lodge supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

• Latest inspection: 10 July 2021
• Report published: 10 July 2021

Overall: Good

• Safe: Requires Improvement
• Effective: Good
• Caring: Good
• Responsive: Good
• Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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