Elizabeth House

Logo of Elizabeth House, a care home in Poole, Bournemouth, Christchurch and Poole, offering older person care, dementia care, physical disability support and sensory impairment support.

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About Us

We are Elizabeth House, a residential care home in Poole. We support older people and younger adults, including those living with dementia, people with a physical disability and people with a visual or hearing impairment, and we offer respite stays.

Residential care means helping with what has become hard work and leaving everything else in the hands of the person. Washing and dressing, meals, medication, getting about safely, and the ordinary company that makes a day worth having. For health needs beyond our registration we work with district nurses and GPs rather than stretching to cover them, and we tell families plainly where that line falls.

Where dementia and a sensory impairment sit together, which is common, we check the simple explanation first. A hearing aid that has stopped working accounts for a great deal that would otherwise be recorded as confusion, and a room somebody cannot make sense of will unsettle anyone. We would rather get the environment and the communication right before drawing conclusions about the person.

For residents with a physical disability the practical details matter most: enough time that nothing is rushed, equipment set up properly, and asking the person how they prefer things done rather than assuming.

Respite guests are assessed and welcomed exactly as permanent residents are, whether they are recovering from illness or giving a family carer a break.

Our most recent overall rating from the Care Quality Commission is good.

Common questions about Elizabeth House

Where is Elizabeth House located?

Elizabeth House is a residential care home in Poole, Bournemouth, Christchurch and Poole, BH12 4PX. You can view its exact location and get directions from the map on this page.

What type of care does Elizabeth House provide?

Elizabeth House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Elizabeth House's CQC rating?

Elizabeth House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 29 May 2024. You can read the full CQC report from the link on this page.

Does Elizabeth House provide dementia care?

Yes. Elizabeth House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Elizabeth House offer respite or short-term care?

Yes. Elizabeth House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Elizabeth House

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Elizabeth House

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Elizabeth House is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Elizabeth House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Elizabeth House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Elizabeth House supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 29 May 2024
  • Report published: 29 May 2024

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South West

Elizabeth House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Elizabeth House. Actual fees depend on the room, the level of care and how it is funded.

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