Dorset House

Logo of Dorset House, a care home in Poole, Bournemouth, Christchurch and Poole, offering older person care, dementia care, physical disability support and sensory impairment support.

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About Us

We at Dorset House are proud to offer a welcoming residential care home in the heart of Poole, providing compassionate older person care and specialist support for adults living with a wide range of needs. Nestled within the Bournemouth, Christchurch and Poole community, our home combines the calm of coastal Dorset living with the reassurance of thoughtful, person centred care.

Our setting has been designed with comfort and familiarity in mind. Residents enjoy a homely atmosphere within the BH postcode area, benefiting from the gentle pace of Poole whilst remaining close to local amenities, green spaces, and the wider South West region that so many of our residents call home. We believe the environment in which someone lives shapes how they feel each day, and we work hard to ensure that our home feels warm, safe, and genuinely lived in.

The care we provide reflects the diverse needs of the people who join our community. Alongside residential care for older adults, we support residents living with dementia, offering the patience, structure, and gentle reassurance that helps them feel secure. Our team is experienced in caring for adults with physical disabilities and those with visual or hearing impairments, tailoring daily support so that independence is preserved wherever possible. We also welcome younger adults who require residential support, recognising that care needs are not defined by age alone. For families navigating a challenging season, we offer respite care, providing loved ones with a comfortable place to stay whilst regular carers take a well earned break.

In practice, this means our residents receive care that is shaped around them, not the other way around. From the way we plan meaningful daily activities to the careful communication we use with residents who have sensory impairments, every detail is considered. Families are treated as partners in care, kept informed and involved, and reassured that their loved one is known as an individual with a history, preferences, and personality all their own.

Our commitment to quality is reflected in our most recent Care Quality Commission inspection, where Dorset House was rated Good overall. We achieved a Good rating across every domain assessed, including Safe, Effective, Caring, Responsive, and Well led. For families, this consistency offers meaningful reassurance: it indicates that the care delivered here is not only kind and attentive, but also safe, effective, and thoughtfully managed at every level of the home.

Choosing a care home is one of the most important decisions a family can make, and we understand the weight of that choice. If you are exploring options for a loved one in Poole or the wider Dorset area, we warmly invite you to get in touch with Dorset House. We would be delighted to answer your questions, share more about daily life here, and help you feel confident that your loved one will be cared for with the dignity, warmth, and respect they deserve.

Common questions about Dorset House

Where is Dorset House located?

Dorset House is a residential care home in Poole, Bournemouth, Christchurch and Poole, BH15 4HL. You can view its exact location and get directions from the map on this page.

What type of care does Dorset House provide?

Dorset House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Dorset House's CQC rating?

Dorset House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 September 2022. You can read the full CQC report from the link on this page.

Does Dorset House provide dementia care?

Yes. Dorset House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Dorset House offer respite or short-term care?

Yes. Dorset House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Dorset House

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Dorset House

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Dorset House is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Dorset House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Dorset House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Dorset House supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 1 September 2022
  • Report published: 1 September 2022

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South West

Dorset House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Dorset House. Actual fees depend on the room, the level of care and how it is funded.

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