Coral House

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About Us

Coral House in Poole is a residential home supporting adults with learning disabilities, autistic adults, people with mental health needs and people with physical disabilities, and we also care for people living with dementia. Most of the people here are younger adults, and we offer respite stays.

Because people tend to live here for years, we run the house as their household rather than as a setting they have been placed in. The people who live here decide how their rooms look, have a real say in what is bought and cooked, and shape the week around what they want to do rather than around our convenience.

Support with personal care, mobility, medication, health appointments and money is given exactly as each person has agreed and recorded in enough detail that a colleague new to a shift can get a morning right. For anybody who finds change unsettling, that consistency is the foundation of everything else.

Communication takes real effort and deserves it. Some people here use speech, others use signs, symbols, objects or behaviour we have to learn to read, and we treat that learning as part of the job. We check what we think we have understood rather than assuming it.

We want people to have a life beyond the front door, with work, college, clubs, friends and family. Our most recent inspection by the Care Quality Commission rated us good overall.

Common questions about Coral House

Where is Coral House located?

Coral House is a residential care home in Poole, Bournemouth, Christchurch and Poole, BH12 4AJ. You can view its exact location and get directions from the map on this page.

What type of care does Coral House provide?

Coral House is registered to provide residential personal care, with support that includes Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Coral House's CQC rating?

Coral House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 October 2019. You can read the full CQC report from the link on this page.

Does Coral House provide dementia care?

Yes. Coral House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Coral House offer respite or short-term care?

Yes. Coral House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Coral House

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Coral House

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Coral House is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Coral House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Coral House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Coral House supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 17 October 2019
  • Report published: 17 October 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South West

Coral House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Coral House. Actual fees depend on the room, the level of care and how it is funded.

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