White Lodge & St Helens

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About Us

Here at White Lodge & St Helens, we provide residential care for older adults in the heart of Bournemouth, and we take real pride in the community we have built here. Our home is rated Good by the Care Quality Commission, which reflects the genuine effort our team puts into making sure every person who lives with us feels safe, comfortable and valued.

We support people with a wide range of needs, including dementia, mental health conditions, physical disabilities, and visual or hearing impairments. We also offer respite care for those who need a short stay, whether that is to recover after a hospital admission or to give a family carer some time to rest. Whatever brings someone to our door, we do our best to make the transition feel as easy and as personal as possible.

Dementia care is something we approach with particular thoughtfulness. We understand how disorienting and unsettling this journey can be, not just for the person living with dementia but for their loved ones too. We work hard to create an environment that feels familiar and calm, where routines offer reassurance and where dignity is always at the centre of everything we do.

Families matter to us a great deal. We encourage visits, welcome involvement in care planning, and want relatives to feel like partners rather than bystanders. Open, honest communication is something we genuinely believe in.

Our team members know the people in their care as individuals, with histories, preferences and personalities that go far beyond any care plan. We take the time to listen, to learn what matters to each person, and to build the kind of trust that makes daily life feel meaningful rather than just managed.

If you would like to find out more or arrange a visit, we would love to hear from you.

Common questions about White Lodge & St Helens

Where is White Lodge & St Helens located?

White Lodge & St Helens is a residential care home in Bournemouth, Bournemouth, Christchurch and Poole, BH5 1AR. You can view its exact location and get directions from the map on this page.

What type of care does White Lodge & St Helens provide?

White Lodge & St Helens is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.

What is White Lodge & St Helens's CQC rating?

White Lodge & St Helens is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 2 December 2022. You can read the full CQC report from the link on this page.

Does White Lodge & St Helens provide dementia care?

Yes. White Lodge & St Helens supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does White Lodge & St Helens offer respite or short-term care?

Yes. White Lodge & St Helens offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact White Lodge & St Helens

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about White Lodge & St Helens

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. White Lodge & St Helens is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. White Lodge & St Helens is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. White Lodge & St Helens offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. White Lodge & St Helens is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 2 December 2022
  • Report published: 2 December 2022

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South West

White Lodge & St Helens has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from White Lodge & St Helens. Actual fees depend on the room, the level of care and how it is funded.

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