Portelet Manor Rest Home

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About Us

Here at Portelet Manor Rest Home, we provide residential care for older people in a warm and welcoming environment in the heart of Bournemouth. We are proud to have received a "Good" rating from the Care Quality Commission, which reflects the genuine commitment our whole team brings to the people who live with us each day.

We support residents with a range of needs, including dementia care, mental health support and residential care for older people. We also offer respite care for those who need a short stay, whether to recover after a period of illness or to give family carers a much needed break. Whatever brings someone through our doors, we aim to make sure they feel at home from the very first day.

We understand that choosing a care home is one of the most significant decisions a family can make, and we do not take that trust lightly. Our approach is rooted in getting to know each person properly, understanding their history, their preferences and what matters most to them in everyday life. Care plans are built around the individual rather than a one size fits all routine, and we review them regularly to make sure they continue to reflect each resident's changing needs and wishes.

Family involvement matters to us enormously. We encourage relatives to stay connected, to visit, to share meals and to be part of their loved one's life here. We see ourselves as an extension of that support network rather than a replacement for it.

If you are considering Portelet Manor Rest Home for yourself or someone close to you, we would love to welcome you for a visit and show you around. Please do get in touch and we will do our best to answer any questions you may have.

Common questions about Portelet Manor Rest Home

Where is Portelet Manor Rest Home located?

Portelet Manor Rest Home is a residential care home in Bournemouth, Bournemouth, Christchurch and Poole, BH5 1HJ. You can view its exact location and get directions from the map on this page.

What type of care does Portelet Manor Rest Home provide?

Portelet Manor Rest Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Respite care. The full list of services is shown on this page.

What is Portelet Manor Rest Home's CQC rating?

Portelet Manor Rest Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 June 2019. You can read the full CQC report from the link on this page.

Does Portelet Manor Rest Home provide dementia care?

Yes. Portelet Manor Rest Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Portelet Manor Rest Home offer respite or short-term care?

Yes. Portelet Manor Rest Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Portelet Manor Rest Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Portelet Manor Rest Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Portelet Manor Rest Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Portelet Manor Rest Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Portelet Manor Rest Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Portelet Manor Rest Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 26 June 2019
  • Report published: 26 June 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South West

Portelet Manor Rest Home has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Portelet Manor Rest Home. Actual fees depend on the room, the level of care and how it is funded.

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