Portelet Lodge Care Home

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About Us

We at Portelet Lodge Care Home offer a warm and welcoming residential care home in Bournemouth, where compassionate support meets everyday comfort. Nestled within the vibrant coastal community of Bournemouth in Dorset, our home provides a nurturing environment for older people, adults living with dementia, and those requiring specialised residential care.

Our setting benefits from the gentle pace and pleasant surroundings of the BH postcode area, offering residents the reassurance of being close to familiar landmarks, local amenities, and the sea air that so many associate with this treasured part of the South West. Families visiting loved ones will find Bournemouth an accessible and pleasant destination, whether travelling from within the Bournemouth, Christchurch and Poole area or further afield.

Inside, we aim to create a homely atmosphere where residents feel genuinely at ease. Comfort, dignity, and individuality sit at the heart of daily life here, and our team works to ensure that each person feels seen, valued, and cared for as an individual. From quiet moments of reflection to shared social occasions, we strive to make every day meaningful.

Our care specialisms reflect the diverse needs of the people who choose to live with us. We provide dedicated older person care, supporting residents to maintain independence whilst receiving the assistance they need. Our dementia care is delivered with patience, understanding, and a person centred approach, recognising that each individual's journey is unique and that familiarity, routine, and kindness make an enormous difference to wellbeing. For adults living with mental health needs, we offer supportive, respectful care that promotes stability and personal growth, whilst our provision for younger adults ensures that care is tailored to the person, not simply the condition.

We also welcome guests for respite care, offering families and regular carers a valuable opportunity to take a well earned break, safe in the knowledge that their loved one is being looked after with the same warmth and attentiveness afforded to our permanent residents. Respite stays can also provide a gentle introduction to residential life for those considering longer term care in the future.

In practice, this breadth of specialism means that residents and their families benefit from a team accustomed to supporting a wide range of needs. It means care plans shaped around personal histories, preferences, and aspirations. It means recognising that a good day might involve a favourite meal, a familiar piece of music, a chat over a cup of tea, or simply the comfort of a trusted routine.

For families, this offers meaningful reassurance that the standards we uphold day in, day out, are recognised beyond our own walls.

Choosing a care home for someone you love is one of the most significant decisions a family can make. We understand the emotions, questions, and hopes that come with that decision, and we are here to listen. If you are exploring options for a parent, partner, relative, or friend, we warmly invite you to get in touch, arrange a visit, and see for yourself the calm, caring atmosphere at Portelet Lodge Care Home. Whatever stage of your journey you are at, we are here to help you take the next step with confidence and peace of mind.

Common questions about Portelet Lodge Care Home

Where is Portelet Lodge Care Home located?

Portelet Lodge Care Home is a residential care home in Bournemouth, Bournemouth, Christchurch and Poole, BH5 1HD. You can view its exact location and get directions from the map on this page.

What type of care does Portelet Lodge Care Home provide?

Portelet Lodge Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Portelet Lodge Care Home's CQC rating?

Portelet Lodge Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 24 August 2026. You can read the full CQC report from the link on this page.

Does Portelet Lodge Care Home provide dementia care?

Yes. Portelet Lodge Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Portelet Lodge Care Home offer respite or short-term care?

Yes. Portelet Lodge Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Portelet Lodge Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Portelet Lodge Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Portelet Lodge Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Portelet Lodge Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Portelet Lodge Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Portelet Lodge Care Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 24 August 2026
  • Report published: 24 August 2026

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Requires Improvement
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South West

Portelet Lodge Care Home has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Portelet Lodge Care Home. Actual fees depend on the room, the level of care and how it is funded.

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