Castle Dene

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About Us

Castle Dene is a residential care home in Bournemouth. We provide accommodation and personal care for older people, including those living with dementia, and we take respite bookings for people who need care for a short period.

Moving into a care home is rarely a decision anyone takes lightly, and we try to make the change as gentle as we can. We want to know a person before they arrive: the work they did, the people and places that matter to them, how they take their tea, what time they like to wake, what music they still enjoy. Those details go into their care plan alongside the practical needs, because they are what allows us to support someone as themselves rather than as a set of tasks.

Dementia care in particular depends on knowing the person. We look for what is behind a behaviour rather than treating it as a problem to be handled, and we keep routines steady, because familiarity does a great deal of the reassuring for us.

Families remain part of life here. Visitors are welcome, and we would rather a relative told us about a worry early, while it is easy to put right.

Our most recent overall rating from the Care Quality Commission is good, and we treat that as the standard we are expected to keep meeting.

If you would like to come and see Castle Dene, please get in touch and we will arrange a time.

Common questions about Castle Dene

Where is Castle Dene located?

Castle Dene is a residential care home in Bournemouth, Bournemouth, Christchurch and Poole, BH8 0DB. You can view its exact location and get directions from the map on this page.

What type of care does Castle Dene provide?

Castle Dene is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.

What is Castle Dene's CQC rating?

Castle Dene is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 November 2024. You can read the full CQC report from the link on this page.

Does Castle Dene provide dementia care?

Yes. Castle Dene supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Castle Dene offer respite or short-term care?

Yes. Castle Dene offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Castle Dene

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

More about the care at Castle Dene

What each type of care involves, and the questions worth asking when you call or visit.

Older Person Care

Support for someone in later life at Castle Dene comes under a residential registration for older people, which typically covers help with washing and dressing at whatever pace suits the person, prompts and administration of medication, meals and drinks through the day, and simple companionship so that no one sits alone unless they want to. Families weighing up a home like this should ask how mornings and bedtimes are handled, whether a resident can rise and settle at their own hours, how many staff are awake overnight, and how call bells are answered in the small hours. It is also worth asking how quickly a GP or district nurse is called in when something changes. Weekly fees across the South West sit roughly between £1000 and £1300, while Bournemouth, Christchurch and Poole council usually funds around £750 to £900.

Dementia

Well considered dementia care usually rests on knowing the person, keeping the rhythm of the day familiar, and having staff who read what is behind a change in mood rather than reacting to the surface of it. A calm layout, clear signage, safe places to walk and quiet corners to retreat to all help, as does steady contact with family. Castle Dene in Bournemouth is registered to provide dementia care within a residential setting, and reasonable questions to put to the manager include how they settle someone who is distressed, what they do when a resident wants to walk at night, how they work with GPs and memory services, and how the plan is adjusted as the condition progresses. Ask too how they keep relatives informed when small things shift.

Respite Care

Short stays are worth enquiring about well before they are needed, since rooms move quickly in Bournemouth. Ask Castle Dene about any minimum length, what the daily rate covers, and what to bring, usually clothes, toiletries, current medication in its original packaging and a short note on routines and preferences. A planned respite break can also serve as a gentle trial of permanent care.

Residential Care

Residential care is the everyday version of a care home: a room of one's own, meals cooked for you, help with personal care and medication, and company and activity on the doorstep, but without the nursing team that a home registered for nursing would provide. If someone needs wound care, insulin, PEG feeding or other clinical input, a nursing home or community nursing arrangement is usually the right route instead. Castle Dene is registered for residential care for older people, and its most recent Care Quality Commission inspection in November 2024 rated it good overall. Families looking here should ask how the kitchen handles preferences and small appetites, what happens on quiet afternoons, and how the home responds if a resident's health changes and more clinical support is needed over time.

Questions families ask about Castle Dene

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Castle Dene is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Castle Dene is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Castle Dene offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Castle Dene is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 14 November 2024
  • Report published: 14 November 2024

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South West

Castle Dene has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Castle Dene. Actual fees depend on the room, the level of care and how it is funded.

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