Norfolk House
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- Older Person Care
- Dementia Care
- Mental Health
- Physical Disability
- Younger Adults
- Respite Care
- Nursing Home
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About Us
We at Norfolk House warmly welcome you to our nursing home in Weybridge, Surrey, where compassionate nursing care and specialist support come together in a place that residents are proud to call home. Nestled within the leafy surroundings of Weybridge, our setting offers a peaceful retreat whilst remaining well connected to the wider community across the KT postcode area and the South East.
Our home has been thoughtfully designed to feel welcoming and familiar from the moment you step through the door. The surrounding neighbourhood of Weybridge is known for its green spaces, quiet residential streets, and easy access to local amenities, providing a calming backdrop for daily life. Inside, we aim to create an atmosphere that balances the comforts of home with the reassurance of a professional care environment, giving residents the freedom to relax, socialise, and enjoy their days at their own pace.
The breadth of care we provide reflects our commitment to meeting each resident as an individual. We support older people who require nursing care, as well as younger adults living with complex needs, and we offer specialist care for those experiencing dementia, mental health conditions, and physical disabilities. For families navigating the challenges of a loved one's changing health, this means round the clock nursing expertise, tailored care plans, and a team who take the time to understand personal histories, preferences, and routines. Our dementia care is delivered with patience and dignity, focusing on familiar routines, gentle stimulation, and emotional wellbeing, whilst our mental health support prioritises stability, kindness, and person centred approaches. For residents living with physical disabilities, we work to promote independence wherever possible, adapting daily living to suit individual capabilities and aspirations.
We also offer respite care, providing a valuable option for families and regular carers who need short term support. Whether it is following a hospital stay, during a period of recovery, or simply to give a family carer a well earned break, respite at Norfolk House offers the same warm welcome and attentive care as our longer term stays, with the added reassurance of continuity should needs change over time.
As a home that is Not Yet Rated by the Care Quality Commission, we recognise that families rightly want transparency when choosing a care provider. This status simply reflects where we are on our journey with the regulator, and we remain fully committed to the standards, safeguards, and person centred principles that underpin quality care in England. We welcome open conversations with prospective residents and their loved ones, and we encourage families to visit, ask questions, and see for themselves the environment and culture we have built.
Choosing a care home is one of the most important decisions a family can make, and we understand the weight of that choice. At Norfolk House, our aim is to lighten that burden by offering honest guidance, a warm welcome, and a home where your loved one can feel safe, valued, and truly cared for. We would be delighted to arrange a visit, answer any questions you may have, and talk through how we can support your family through this next chapter. Please do reach out whenever you feel ready, we are here to help.
Common questions about Norfolk House
Where is Norfolk House located?
Norfolk House is a nursing home in Weybridge, Surrey, KT13 8HQ. You can view its exact location and get directions from the map on this page.
What type of care does Norfolk House provide?
Norfolk House is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
Does Norfolk House provide dementia care?
Yes. Norfolk House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Norfolk House offer respite or short-term care?
Yes. Norfolk House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Contact Norfolk House
Phone the home directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
- Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
- Nursing Care: Round-the-clock care from qualified nurses for residents with medical or complex health needs.
Questions families ask about Norfolk House
Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.
Can Mum or Dad stay here if their dementia gets worse?
Yes. Norfolk House is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register
Is there a nurse on site if health needs change?
Yes. Norfolk House is registered to provide nursing care, so registered nurses are part of the team. Source: CQC register
Can they try a short stay before deciding?
Yes. Norfolk House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.
Do they take younger adults as well as older people?
Yes. Norfolk House supports younger adults as well as older people. Source: CQC register
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Take these with you
Want a home that already answers yes to what matters? Search nearby with filters.
Regulatory Rating
Care Quality Commission (CQC) Rating
Overall: Not Yet Rated
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
How Norfolk House compares in Elmbridge
Measured against the 37 care homes for older people registered in Elmbridge. The dark dot is this home.
- Size
- 76 places. Larger than 30 of the 37 homes. The local average is 52 places.
- CQC rating
- Not yet rated. 24 of the 37 homes (65%) are rated Good or Outstanding.
- Registered
- September 2024. One of the newer homes in the area. Only 8 of the 37 have registered more recently.
- Care offered
- Nursing and dementia care. Of the 37 homes, 15 offer nursing care and 27 offer dementia care.
- Food hygiene
- 5 out of 5. The top rating, shared by 24 of the 28 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Elmbridge.
The local picture: Elmbridge
What the numbers say about care for older people in Elmbridge, in Surrey.
What care costs in Surrey, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £952 | £1,654 to £1,931 (Middle half of prices from 18 Surrey homes. Median £1,772.) |
| Nursing care | £988 | £1,920 to £2,155 (Middle half of prices from 13 Surrey homes. Median £2,025.) |
| Residential dementia care | Not published separately | £1,725 to £2,020 (Middle half of prices from 14 Surrey homes. Median £1,842.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Surrey homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 14,400. Rising to 16,800 by 2035, up 16%
- People aged 85 and over: 4,500. Rising to 6,500 by 2035, up 44%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,500 by 2035, up 25%
- Dementia diagnosis rate: 68%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Care home beds per 1,000 people aged 75+: 101. Surrey average is 90.
- Care homes, last 12 months: 1 opened, 0 closed. 7 changed owner, covering 342 beds.
- Care home beds filled across Surrey: 88%. The 12 month average is 87%.
- Who pays, across Surrey (estimate): 32% council, 52% self. The rest is NHS funded or other.
Planned and recent building work within 5 miles
- 4.9 miles: Lion House 147 Oriental Road Woking Surrey. Application for a 76 bed care home. Submitted 10 February 2026. Approved 8 September 2026.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Norfolk House
Facts from public registers, and what is close by.
- Registered with CQC
- 23 September 2024, so 2 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 4 August 2026.
- Run by
- Care UK Care Services Limited, which runs 240 adult social care services in England. 61 of the 68 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Norfolk House
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- St Peter's Hospital, Chertsey, 2.8 miles away
It is about 2.8 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Phoenix Family Practice, 0.2 miles away
- Crouch Oak Family Practice, 1.2 miles away
- Shepperton Medical Practice, 1.7 miles away
Nearest dentists
- Weloveteeth, 0.2 miles away (NHS.uk details)
- Portmore Dental Practice, 0.4 miles away (NHS.uk details)
- Weybridge Dental Practice, 0.6 miles away (NHS.uk details)
Nearest pharmacies
- Boots, 0.2 miles away
- Church Pharmacy, 0.8 miles away
- Tesco Instore Pharmacy, 1 mile away
Nearest railway stations
- Weybridge Station, 0.8 miles away
- Addlestone Station, 0.9 miles away
- Byfleet & New Haw Station, 1.8 miles away
Around Norfolk House
- H: Norfolk House
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Local care news in Surrey
- New 29 bed care home registered with CQC in Reigate and Banstead: Furze Hill Lodge (7 November 2026)
- New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
- CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)
More local care news for Surrey
Typical weekly fees in the South East
Norfolk House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from Norfolk House. Actual fees depend on the room, the level of care and how it is funded.
Contact Norfolk House
Phone the home directly, or send an enquiry and we will pass it on.
Is this your nursing home?
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More nursing homes in Weybridge
Other nursing homes nearby, highest CQC-rated first.
- Sutton Lodge Care Home Weybridge CQC: Good