Eliza Palmer Hub
Eliza Palmer Hub is a nursing home in Walton-on-thames, Surrey (KT12 4ES). It holds a CQC rating of Good.
About Eliza Palmer Hub
Eliza Palmer Hub is a nursing home in Walton on Thames, with registered nurses on duty around the clock alongside our care team. We look after older people whose health needs require nursing, people with physical disabilities, and people with loss of sight or hearing. People generally come to us when their health needs have grown beyond what residential care or support at home can safely meet. The nursing covers management of long term conditions, wound and skin care, continence support, help where eating and swallowing have become difficult, and careful oversight of medication. We work closely with local GPs, district nurses, dietitians and therapists. What we work hardest to avoid is letting the clinical side take over the day. Someone living here is a person before they are a set of needs. For people with sensory loss we adapt how we communicate, how rooms are lit and how we approach and announce ourselves. Respite stays are available. Our most recent rating from the Care Quality Commission is good, and visitors are welcome.
Care provided at Eliza Palmer Hub
- Older person care
- Physical disability support
- Sensory impairment support
- Respite care
- Last CQC inspection: 15 September 2022
Read the full inspection report on the CQC website.
How Eliza Palmer Hub compares in Elmbridge
Measured against the 37 care homes for older people registered in Elmbridge. The dark dot is this home.
- Size
- 30 places. Smaller than 26 of the 37 homes. The local average is 52 places.
- CQC rating
- Good. 24 of the 37 homes (65%) are rated Good or Outstanding. Across Surrey the figure is 70%.
- Latest report
- 15 September 2022. 15 of the 37 homes have published a newer inspection report since.
- Registered
- July 2024. One of the newer homes in the area. Only 9 of the 37 have registered more recently.
- Care offered
- Nursing care. Of the 37 homes, 15 offer nursing care.
- Food hygiene
- 5 out of 5. The top rating, shared by 24 of the 28 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Elmbridge.
The local picture: Elmbridge
What the numbers say about care for older people in Elmbridge, in Surrey.
What care costs in Surrey, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £952 | £1,654 to £1,931 (Middle half of prices from 18 Surrey homes. Median £1,772.) |
| Nursing care | £988 | £1,920 to £2,155 (Middle half of prices from 13 Surrey homes. Median £2,025.) |
| Residential dementia care | Not published separately | £1,725 to £2,020 (Middle half of prices from 14 Surrey homes. Median £1,842.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Surrey homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 14,400. Rising to 16,800 by 2035, up 16%
- People aged 85 and over: 4,500. Rising to 6,500 by 2035, up 44%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,500 by 2035, up 25%
- Dementia diagnosis rate: 68%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Care home beds per 1,000 people aged 75+: 101. Surrey average is 90.
- Care homes, last 12 months: 1 opened, 0 closed. 7 changed owner, covering 342 beds.
- Care home beds filled across Surrey: 88%. The 12 month average is 87%.
- Who pays, across Surrey (estimate): 32% council, 52% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Eliza Palmer Hub
Facts from public registers, and what is close by.
- Registered with CQC
- 10 July 2024, so 2 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 20 August 2026.
- Run by
- Althea Healthcare Properties Limited, which runs 5 adult social care services in England. All 5 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Eliza Palmer Hub
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- St Peter's Hospital, Chertsey, 4.6 miles away
It is about 4.6 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Hersham Surgery, 1.4 miles away
- Cobham Health Centre, 1.5 miles away
- Phoenix Family Practice, 2 miles away
Nearest dentists
- Windsor House Dental Ltd, 1.4 miles away (NHS.uk details)
- Oatlands Village Dental Care, 1.5 miles away (NHS.uk details)
- St Marys Road Dental Surgery, 1.5 miles away (NHS.uk details)
Nearest pharmacies
- Church Pharmacy, 1.3 miles away
- Cobham Pharmacy, 1.5 miles away
- Philip J Adams, 1.5 miles away
Nearest railway stations
- Weybridge Station, 1.4 miles away
- Walton-on-Thames Station, 1.5 miles away
- Byfleet & New Haw Station, 2.3 miles away
Around Eliza Palmer Hub
- H: Eliza Palmer Hub
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Local care news in Surrey
- New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
- CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)
More local care news for Surrey
Common questions about Eliza Palmer Hub
Where is Eliza Palmer Hub located?
Eliza Palmer Hub is a nursing home in Walton-on-thames, Surrey, KT12 4ES. You can view its exact location and get directions from the map on this page.
What type of care does Eliza Palmer Hub provide?
Eliza Palmer Hub is registered to provide nursing and personal care, with support that includes Older person care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.
What is Eliza Palmer Hub's CQC rating?
Eliza Palmer Hub is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 15 September 2022. You can read the full CQC report from the link on this page.
Does Eliza Palmer Hub offer respite or short-term care?
Yes. Eliza Palmer Hub offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Eliza Palmer Hub
Can Mum or Dad stay here if their dementia gets worse?
No. Eliza Palmer Hub is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
Yes. Yes. Eliza Palmer Hub is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Eliza Palmer Hub offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Eliza Palmer Hub is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Eliza Palmer Hub has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from Eliza Palmer Hub. Actual fees depend on the room, the level of care and how it is funded.
Explore more
- Nursing homes in Surrey
- All nursing homes
- Care funding calculator
- NHS CHC eligibility checker
- Care advice guides
More nursing homes in Walton-on-thames
- Adelaide House Care Home — CQC Good
- Walton Park Care Home — CQC Requires Improvement