Aurem Care (The Red House)
Aurem Care (The Red House) is a nursing home in Ashtead, Surrey (KT21 2NN). It holds a CQC rating of Requires Improvement.
About Aurem Care (The Red House)
We are The Red House in Ashtead, Surrey, a nursing home run as part of Aurem Care. We look after older people and younger adults needing nursing support, including those living with dementia, and we take respite admissions alongside permanent residents. Nursing cover runs through the day and the night, which is what allows us to care for people whose health needs are significant or changeable without anyone having to move when their condition shifts. It also means care at the end of life can be given here, among familiar faces, which matters a great deal to families. For residents living with dementia we shape the day around the person rather than expecting them to fit our timetable. Knowing somebody's history and their long standing routines tells us more about how to approach a difficult morning than any general technique, and when a resident is distressed we look for the cause, because there usually is one. Our most recent overall rating from the Care Quality Commission is requires improvement. We are not going to talk around that. We know what the inspection found, there is an improvement plan in place, and we would far rather go through it openly with a family weighing up a placement than have them come across it some other way.
Care provided at Aurem Care (The Red House)
- Older person care
- Dementia care
- Younger adults care
- Respite care
- Last CQC inspection: 26 May 2026
Read the full inspection report on the CQC website.
How Aurem Care (The Red House) compares in Mole Valley
Measured against the 29 care homes for older people registered in Mole Valley. The dark dot is this home.
- Size
- 26 places. Smaller than 20 of the 29 homes. The local average is 39 places.
- CQC rating
- Requires improvement. 21 of the 29 homes (72%) are rated Good or Outstanding. Across Surrey the figure is 70%.
- Latest report
- 26 May 2026. 3 of the 29 homes have published a newer inspection report since.
- Registered
- January 2011. 17 of the 29 homes registered more recently.
- Care offered
- Nursing and dementia care. Of the 29 homes, 19 offer nursing care and 22 offer dementia care.
- Food hygiene
- 5 out of 5. The top rating, shared by 24 of the 24 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Mole Valley.
The local picture: Mole Valley
What the numbers say about care for older people in Mole Valley, in Surrey.
What care costs in Surrey, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £952 | £1,654 to £1,931 (Middle half of prices from 18 Surrey homes. Median £1,772.) |
| Nursing care | £988 | £1,920 to £2,155 (Middle half of prices from 13 Surrey homes. Median £2,025.) |
| Residential dementia care | Not published separately | £1,725 to £2,020 (Middle half of prices from 14 Surrey homes. Median £1,842.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Surrey homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 12,100. Rising to 13,900 by 2035, up 15%
- People aged 85 and over: 3,600. Rising to 5,200 by 2035, up 44%
- Living with dementia, aged 65 and over (estimate): 1,600. Rising to 2,000 by 2035, up 23%
- Dementia diagnosis rate: 71%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Care home beds per 1,000 people aged 75+: 80. Surrey average is 90.
- Care homes, last 12 months: 0 opened, 1 closed. 1 changed owner, covering 42 beds.
- Care home beds filled across Surrey: 88%. The 12 month average is 87%.
- Who pays, across Surrey (estimate): 32% council, 52% self. The rest is NHS funded or other.
Planned and recent building work within 5 miles
- 3.4 miles: 8 Hollymoor Lane Epsom Surrey. Application for a 5 bed care home through a change of use. Submitted 15 August 2025. Approved 20 October 2025.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Aurem Care (The Red House)
Facts from public registers, and what is close by.
- Registered with CQC
- 24 January 2011, so 15 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 6 August 2025.
- Run by
- The Red House (Ashtead) Limited, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Aurem Care (The Red House)
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Epsom Hospital, Epsom, 1.9 miles away
It is about 1.9 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Ashlea Medical Practice, 0.4 miles away
- St Stephens House Surgery, 0.6 miles away
- Molebridge Practice, 1 mile away
Nearest dentists
- Ottways Lane (Dental Surgery), 0.2 miles away (NHS.uk details)
- Tudor House Dental Practice, 0.4 miles away (NHS.uk details)
- St Johns Dental Practice, 1 mile away (NHS.uk details)
Nearest pharmacies
- Buckley Pharmacy, 0.3 miles away
- Buckley Pharmacy, 0.4 miles away
- Buckley Pharmacy Craddocks Parade, 0.6 miles away
Nearest railway stations
- Ashtead Station, 0.6 miles away
- Leatherhead Station, 1.3 miles away
- Epsom Station, 2.5 miles away
Around Aurem Care (The Red House)
- H: Aurem Care (The Red House)
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Local care news in Surrey
- New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
- CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)
More local care news for Surrey
Common questions about Aurem Care (The Red House)
Where is Aurem Care (The Red House) located?
Aurem Care (The Red House) is a nursing home in Ashtead, Surrey, KT21 2NN. You can view its exact location and get directions from the map on this page.
What type of care does Aurem Care (The Red House) provide?
Aurem Care (The Red House) is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.
What is Aurem Care (The Red House)'s CQC rating?
Aurem Care (The Red House) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 26 May 2026. You can read the full CQC report from the link on this page.
Does Aurem Care (The Red House) provide dementia care?
Yes. Aurem Care (The Red House) supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Aurem Care (The Red House) offer respite or short-term care?
Yes. Aurem Care (The Red House) offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Aurem Care (The Red House)
Can Mum or Dad stay here if their dementia gets worse?
Yes. Aurem Care (The Red House) is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Aurem Care (The Red House) is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Aurem Care (The Red House) offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Aurem Care (The Red House) supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Aurem Care (The Red House) has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from Aurem Care (The Red House). Actual fees depend on the room, the level of care and how it is funded.
Explore more
- Nursing homes in Surrey
- All nursing homes
- Care funding calculator
- NHS CHC eligibility checker
- Dementia signs checklist
- Care advice guides
More nursing homes in Ashtead
- Oakfield Nursing Home — CQC Good
- Birdscroft Nursing Home — CQC Requires Improvement
Browse all nursing homes in Ashtead.