Ponteland Manor Care Home

Is this your nursing home?

Claim this profile to update details, add photos, and respond to enquiries.

Claim This Profile

About Us

We at Ponteland Manor Care Home are proud to offer dedicated nursing care in the welcoming village setting of Ponteland, just outside Newcastle Upon Tyne. Our home provides a calm, comfortable environment where residents from across Northumberland and the wider North East can feel truly at home.

Nestled within the leafy surrounds of Ponteland, our home benefits from the peaceful charm of village life whilst remaining within easy reach of Newcastle Upon Tyne. This balance of tranquillity and accessibility means families can visit with ease, and residents can enjoy the gentle pace of a community known for its green spaces and friendly atmosphere. Inside, we have created a warm and homely environment designed to support comfort, dignity, and a genuine sense of belonging.

As a nursing home, we provide round the clock clinical support for those with complex health needs, delivered with compassion and respect. Our specialisms span older person care, nursing care, dementia care, mental health support, physical disability care, and care for younger adults. This breadth of expertise allows us to welcome a diverse community of residents, each with their own story, preferences, and needs.

For families considering dementia care, we understand how important it is to find somewhere that combines clinical competence with genuine warmth. Our approach is centred on knowing each resident as an individual, supporting them through familiar routines, meaningful activity, and gentle reassurance. For those living with mental health needs or physical disabilities, we focus on promoting independence wherever possible, whilst ensuring the right level of professional support is always close at hand. Younger adults in our care are supported to live full, engaged lives, with their goals and aspirations placed at the heart of their personalised care plan.

Our nursing team works closely with families, GPs, and other healthcare professionals to ensure a joined up approach to wellbeing. From medication management and wound care to support with mobility and nutrition, every aspect of daily life is thoughtfully considered. We believe good care is built on small, consistent acts of kindness, a warm greeting in the morning, a favourite cup of tea, time taken to listen, and these are the moments that define life at Ponteland Manor.

We are pleased that our most recent Care Quality Commission inspection, carried out in January 2023, rated us Good overall and Good across every individual domain, safe, effective, caring, responsive, and well led. For families, this independent assessment offers reassurance that the standards we uphold every day are recognised by the national regulator. It reflects the dedication of our team and our ongoing commitment to continuous improvement in everything we do.

Choosing a care home is one of the most important decisions a family can make, and we understand the care, thought, and emotion involved. If you are exploring nursing care options in Newcastle Upon Tyne or the wider Northumberland area, we warmly invite you to get in touch. We would be delighted to answer your questions, arrange a visit, and help you discover whether Ponteland Manor Care Home could be the right place to call home for your loved one.

Common questions about Ponteland Manor Care Home

Where is Ponteland Manor Care Home located?

Ponteland Manor Care Home is a nursing home in Newcastle Upon Tyne, Northumberland, NE20 9PZ. You can view its exact location and get directions from the map on this page.

What type of care does Ponteland Manor Care Home provide?

Ponteland Manor Care Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Ponteland Manor Care Home's CQC rating?

Ponteland Manor Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 January 2023. You can read the full CQC report from the link on this page.

Does Ponteland Manor Care Home provide dementia care?

Yes. Ponteland Manor Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Ponteland Manor Care Home offer respite or short-term care?

Yes. Ponteland Manor Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Ponteland Manor Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Nursing Care: Round-the-clock care from qualified nurses for residents with medical or complex health needs.

Questions families ask about Ponteland Manor Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Ponteland Manor Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

Yes. Ponteland Manor Care Home is registered to provide nursing care, so registered nurses are part of the team. Source: CQC register

Can they try a short stay before deciding?

Yes. Ponteland Manor Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Ponteland Manor Care Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

Want a home that already answers yes to what matters? Search nearby with filters.

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 5 January 2023
  • Report published: 5 January 2023

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North East

Ponteland Manor Care Home has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Ponteland Manor Care Home. Actual fees depend on the room, the level of care and how it is funded.

Is this your nursing home?

Claim this profile to unlock full details, add photos, respond to enquiries, and more.

Claim This Profile

More nursing homes in Newcastle Upon Tyne

Other nursing homes nearby, highest CQC-rated first.

Browse more nursing homes

All nursing homes in Newcastle Upon Tyne All nursing homes in Northumberland