Pembroke House
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Respite Care
- CQC: Requires Improvement
- Nursing Home
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About Us
Pembroke House provides nursing care in Gillingham for older people, including people living with dementia, and we also take planned respite stays.
Having qualified nurses here throughout the day and night changes what we can offer. Conditions can be watched and managed as they shift rather than handled as emergencies, medicines get proper review, and people who would otherwise move repeatedly between home and hospital can be looked after here by staff who know them well. For people approaching the end of life, it means comfort, dignity and familiar faces rather than an ambulance and an unfamiliar ward.
Nursing alone would not make this a good place to live, so we put real effort into everything else. Residents decide when to get up, what to wear and how to spend the day. Meals are meant to be enjoyed rather than administered. Relatives are welcome whenever they want to come. For residents living with dementia we keep the day familiar and the pace gentle, we work with what a person can still do, and we pay attention to the signs that somebody is uncomfortable when they can no longer say so directly.
Respite stays give family carers a genuine break and support people who need nursing care for a while before returning home.
Common questions about Pembroke House
Where is Pembroke House located?
Pembroke House is a nursing home in Gillingham, Medway, ME7 4BS. You can view its exact location and get directions from the map on this page.
What type of care does Pembroke House provide?
Pembroke House is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is Pembroke House's CQC rating?
Pembroke House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 25 August 2026. You can read the full CQC report from the link on this page.
Does Pembroke House provide dementia care?
Yes. Pembroke House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Pembroke House offer respite or short-term care?
Yes. Pembroke House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Contact Pembroke House
Phone the home directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
- Nursing Care: Round-the-clock care from qualified nurses for residents with medical or complex health needs.
Questions families ask about Pembroke House
Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.
Can Mum or Dad stay here if their dementia gets worse?
Yes. Pembroke House is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register
Is there a nurse on site if health needs change?
Yes. Pembroke House is registered to provide nursing care, so registered nurses are part of the team. Source: CQC register
Can they try a short stay before deciding?
Yes. Pembroke House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.
Do they take younger adults as well as older people?
No. Pembroke House is registered for older people. Younger adults are not listed. Source: CQC register
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
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Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 25 August 2026
- Report published: 25 August 2026
Overall: Requires Improvement
- Safe: Requires Improvement
- Effective: Requires Improvement
- Caring: Requires Improvement
- Responsive: Requires Improvement
- Well-led: Requires Improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
Typical weekly fees in the South East
Pembroke House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from Pembroke House. Actual fees depend on the room, the level of care and how it is funded.
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- Heatherdale Healthcare Gillingham CQC: Good