Crystal Hall

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About Us

Here at Crystal Hall, we are proud to be a trusted nursing home at the heart of the Preston community in Lancashire. We provide care for a wide range of people, including older adults, younger adults living with physical disabilities or mental health conditions, and those who need short term respite care. Whatever brings someone through our doors, our aim is always the same: to make sure they feel safe, comfortable and genuinely at home.

We understand that choosing a nursing home is one of the most significant decisions a family can make, and we do not take that responsibility lightly. From the moment you first get in touch with us, we want you to feel heard and supported. We take time to get to know each person as an individual, understanding their history, their preferences and what matters most to them in daily life, so that the care we provide fits around them rather than the other way around.

Our team brings a real breadth of experience across nursing care, mental health support and physical disability care, which means we are well placed to meet a range of complex needs under one roof. We work closely with healthcare professionals, families and the people in our care to make sure care plans are kept up to date and reflect any changes in needs over time.

We are pleased that our most recent inspection by the Care Quality Commission resulted in an overall rating of good, which reflects the hard work our team puts in day after day. That said, we never see a good rating as a reason to stand still. We are always looking at how we can improve and do better for the people who live with us.

If you would like to find out more about Crystal Hall or arrange a visit, please do get in touch. We would love to welcome you.

Common questions about Crystal Hall

Where is Crystal Hall located?

Crystal Hall is a nursing home in Preston, Lancashire, PR3 2JE. You can view its exact location and get directions from the map on this page.

What type of care does Crystal Hall provide?

Crystal Hall is registered to provide nursing and personal care, with support that includes Older person care, Mental health care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Crystal Hall's CQC rating?

Crystal Hall is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 January 2020. You can read the full CQC report from the link on this page.

Does Crystal Hall offer respite or short-term care?

Yes. Crystal Hall offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Crystal Hall

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Nursing Care: Round-the-clock care from qualified nurses for residents with medical or complex health needs.

Questions families ask about Crystal Hall

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Crystal Hall is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

Yes. Crystal Hall is registered to provide nursing care, so registered nurses are part of the team. Source: CQC register

Can they try a short stay before deciding?

Yes. Crystal Hall offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Crystal Hall supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 28 January 2020
  • Report published: 28 January 2020

Overall: Good

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North West

Crystal Hall has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Crystal Hall. Actual fees depend on the room, the level of care and how it is funded.

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