Care Centre

Care Centre is a nursing home in Tunbridge Wells, Kent (TN1 2ED). It holds a CQC rating of Good.

About Care Centre

We at Tunbridge Wells Care Centre are proud to offer specialist nursing home care in the heart of Tunbridge Wells, Kent, providing a supportive and welcoming environment for older adults, younger adults and those living with dementia or complex health needs. Nestled within the town of Tunbridge Wells, our home benefits from the peaceful charm of this well loved corner of the South East, whilst remaining conveniently placed for family and friends to visit. The surrounding area offers a comforting blend of green spaces and community life, and our setting has been thoughtfully arranged to feel warm, homely and safe for everyone who lives with us. Our team delivers round the clock nursing care alongside dedicated support for residents living with dementia, physical disability, and visual or hearing impairment. We also welcome younger adults whose needs benefit from a nursing environment, and we offer respite care for those requiring shorter stays, whether following hospital treatment or to provide family carers with a well deserved break. In practice, this means residents receive personalised attention from qualified nurses and care staff who take time to understand each individual, their history, their preferences and the things that bring them joy. Families can feel reassured knowing their loved one is supported with dignity, kindness and clinical expertise every day. We are proud to hold an overall rating of Good from the Care Quality Commission, with Good achieved across all five domains: Safe, Effective, Caring, Responsive and Well led. This independent recognition reflects our ongoing commitment to safe, compassionate and thoughtfully managed care, and we continue to build on these strong foundations every day. Choosing a care home is one of the most important decisions a family can make, and we understand the weight of that choice. If you are exploring nursing care in Tunbridge Wells for someone dear to you, we warmly invite you to get in touch, ask questions and see for yourself the caring community we have created. We are here to listen, to guide and to help your family feel at home.

Care provided at Care Centre

Read the full inspection report on the CQC website.

What the inspectors found

A plain English summary of the Care Quality Commission inspection behind the current rating of Tunbridge Wells Care Centre. Report published 28 August 2019.

  • 11 July 2019
  • 70 places, 63 people were using the service at the time

Safe

Inspectors found that staff knew their responsibilities for keeping people safe from harm and abuse. Registered nurses stored and gave out medicines safely. There were enough care staff and nurses to meet people's needs, call bells were answered promptly, and staff continued to be recruited safely.

Effective

Inspectors found that staff were trained to meet people's needs. Nurses and care staff had continuous support and supervision from the management team. People were supported to keep healthy and to see health care professionals when needed, and daily meetings were held to discuss any changes in people's needs.

Caring

Inspectors found that staff knew people well, including their preferences, likes and dislikes. Inspectors saw that staff had built trusting relationships with people. Staff encouraged people to keep their independence and understood the importance of protecting privacy and promoting dignity.

Responsive

Inspectors found that care plans told staff how each person wanted to be supported. People were supported to take part in a range of activities in the service and in the local community. Staff worked with the local hospice team to support people to have the death they had chosen.

Well-led

Inspectors found that the management team were committed to improving the quality of the service. Audits showed any areas that needed development or improvement, and these were acted on quickly. Feedback from people, relatives and staff was asked for and acted on.

What people told the inspectors

Inspectors reported that people and their relatives were positive in their feedback. Relatives said they had no worries about the care and that staff kept them up to date with any changes.

The staff are all very kind and lovely. A person living at the home.

Since the last inspection

Rated Good in August 2019, the same overall rating as before (Good).

Safe is still Good; Effective is still Good; Caring is still Good; Responsive is still Good; Well-led is still Good.

  • 15 April 2021: Inspection looking at part of the service
  • 28 August 2019: Routine inspection, rated Good. This inspection gave the current rating.
  • 4 January 2017: Routine inspection, rated Good
  • 1 October 2013: Routine inspection
  • 1 March 2013: Routine inspection
  • 12 April 2011: Inspection looking at part of the service

Read the full report on the CQC website

Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.

How Tunbridge Wells Care Centre compares in Tunbridge Wells

Measured against the 31 care homes for older people registered in Tunbridge Wells. The dark dot is this home.

Size
70 places. Larger than 25 of the 31 homes. The local average is 44 places.
CQC rating
Good. 24 of the 31 homes (77%) are rated Good or Outstanding. Across Kent the figure is 68%.
Latest report
28 August 2019. 18 of the 31 homes have published a newer inspection report since.
Registered
January 2011. 22 of the 31 homes registered more recently.
Care offered
Nursing and dementia care. Of the 31 homes, 17 offer nursing care and 17 offer dementia care.
Food hygiene
5 out of 5. The top rating, shared by 22 of the 27 homes that have one.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Tunbridge Wells.

The local picture: Tunbridge Wells

What the numbers say about care for older people in Tunbridge Wells, in Kent.

What care costs in Kent, per week

Type of careWhat the council paysWhat self-funders are typically asked
Residential care£1,187£1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.)
Nursing care£1,378£1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.)
Residential dementia careNot published separately£1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.)
Nursing dementia careNot published separately£1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.)

Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.

  • People aged 75 and over: 13,300. Rising to 15,500 by 2035, up 17%
  • People aged 85 and over: 4,000. Rising to 6,000 by 2035, up 52%
  • Living with dementia, aged 65 and over (estimate): 1,800. Rising to 2,300 by 2035, up 28%
  • Dementia diagnosis rate: 69%. The NHS ambition is 67%. Kent as a whole is 62%.
  • Care home beds per 1,000 people aged 75+: 94. Kent average is 77.
  • Care homes, last 12 months: 0 opened, 0 closed. 3 changed owner, covering 126 beds.
  • Care home beds filled across Kent: 88%. The 12 month average is 88%.
  • Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.

Good to know about Tunbridge Wells Care Centre

Facts from public registers, and what is close by.

Registered with CQC
25 January 2011, so 15 years.
Food hygiene rating
5 out of 5. Very good. Last inspected by the local council on 14 April 2026.
Run by
Tunbridge Wells Care Centre Limited, which runs this service only.

Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.

Local services near Tunbridge Wells Care Centre

The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.

Nearest 24 hour A&E

  • Tunbridge Wells Hospital, Pembury, 1.7 miles away

It is about 1.7 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.

Nearest GP practices

Nearest dentists

Nearest pharmacies

Nearest railway stations

  • High Brooms Station, 0.6 miles away
  • Tunbridge Wells Station, 0.9 miles away
  • Frant Station, 2.9 miles away

Around Tunbridge Wells Care Centre

1 mile3 milesH24 hour A&E: Tunbridge Wells Hospital, Pembury, 1.7 miles awayAGP practice: Grosvenor & St James Medical Centre, 0.4 miles awayGGP practice: The Wells Medical Practice, 0.5 miles awayGGP practice: Speldhurst & Greggswood Medical Group, 0.7 miles awayGDentist: Woodbury Park Dental Surgery, 0.4 miles awayDDentist: Bupa Dental Care Tunbridge Wells, 0.4 miles awayDDentist: Tunbridge Wells Dental Centre, 0.5 miles awayDPharmacy: Hollis Pharmacy, 0.4 miles awayPPharmacy: Paydens, 0.5 miles awayPPharmacy: Boots, 0.6 miles awayPRailway station: High Brooms Station, 0.6 miles awaySRailway station: Tunbridge Wells Station, 0.9 miles awaySRailway station: Frant Station, 2.9 miles awayS
  • H: Tunbridge Wells Care Centre
  • A: 24 hour A&E
  • G: GP practice
  • D: Dentist
  • P: Pharmacy
  • S: Railway station

Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.

Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.

Common questions about Care Centre

Where is Care Centre located?

Care Centre is a nursing home in Tunbridge Wells, Kent, TN1 2ED. You can view its exact location and get directions from the map on this page.

What type of care does Care Centre provide?

Care Centre is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Care Centre's CQC rating?

Care Centre is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 August 2019. You can read the full CQC report from the link on this page.

Does Care Centre provide dementia care?

Yes. Care Centre supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Care Centre offer respite or short-term care?

Yes. Care Centre offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Care Centre

Can Mum or Dad stay here if their dementia gets worse?

Yes. Tunbridge Wells Care Centre is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

Yes. Yes. Tunbridge Wells Care Centre is registered to provide nursing care, so registered nurses are part of the team.

Can they try a short stay before deciding?

Yes. Yes. Tunbridge Wells Care Centre offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Tunbridge Wells Care Centre supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South East

Tunbridge Wells Care Centre has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Tunbridge Wells Care Centre. Actual fees depend on the room, the level of care and how it is funded.

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