Whitby House Care Home

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About Us

Whitby House is a nursing home in Ellesmere Port, with qualified nurses on duty at all times. We care for older people, including many people living with dementia, people with physical disabilities and people with sight or hearing loss. Respite stays are part of what we do.

People usually come to us when health needs have grown beyond what support at home or a residential home can meet, and our task is to meet those needs without letting them become the whole of somebody's life.

Nursing here means consistent attention to the things that keep a person comfortable and well: medicines, mobility, nutrition and hydration, skin, continence and pain, reviewed properly and talked through with the person and their family rather than handled quietly in the background. We involve GPs, district nurses and specialists early rather than late.

Around that, ordinary life carries on. People rise when they wake, sit where they choose, keep their own furniture and photographs about them, and eat food that suits their taste as well as any clinical need. Where there is a physical disability we think hard about equipment, layout and timing. Where there is sensory loss we attend to lighting, contrast and working hearing aids.

With dementia we rely on knowing somebody well. Our most recent inspection by the Care Quality Commission rated us good overall.

Common questions about Whitby House Care Home

Where is Whitby House Care Home located?

Whitby House Care Home is a nursing home in Ellesmere Port, Cheshire West and Chester, CH65 7AE. You can view its exact location and get directions from the map on this page.

What type of care does Whitby House Care Home provide?

Whitby House Care Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.

What is Whitby House Care Home's CQC rating?

Whitby House Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 December 2019. You can read the full CQC report from the link on this page.

Does Whitby House Care Home provide dementia care?

Yes. Whitby House Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Whitby House Care Home offer respite or short-term care?

Yes. Whitby House Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Whitby House Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Nursing Care: Round-the-clock care from qualified nurses for residents with medical or complex health needs.

Questions families ask about Whitby House Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Whitby House Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

Yes. Whitby House Care Home is registered to provide nursing care, so registered nurses are part of the team. Source: CQC register

Can they try a short stay before deciding?

Yes. Whitby House Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Whitby House Care Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 5 December 2019
  • Report published: 5 December 2019

Overall: Good

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North West

Whitby House Care Home has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Whitby House Care Home. Actual fees depend on the room, the level of care and how it is funded.

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