The Potteries

About Us

The Potteries is a nursing home in Broadstone in Dorset. We provide nursing care for older people and younger adults, and we support people living with dementia, people living with mental ill health and people with physical disabilities. Respite stays are available alongside permanent places.

Qualified nurses are on duty at every hour, which means medication, wound care, continence, long term conditions and care at the end of life are managed here rather than through repeated journeys to hospital. We work closely with local GPs, community teams, therapists and mental health colleagues, and we ask for specialist advice early rather than waiting to see.

Supporting people of different ages and needs under one roof takes thought, and we plan individually rather than running everybody to one pattern. What somebody in their forties wants from a week is not what somebody in their nineties wants, and both should be possible here.

For people living with dementia we concentrate on familiarity and time. A day with a predictable shape, consistent staff, and space to respond properly when a person is distressed rather than hurry them along.

The Care Quality Commission has not yet given us an overall rating. We prefer to say that plainly rather than let it go unmentioned. In the meantime, the most useful thing you can do is visit, meet the nursing team and talk to families of people already living here.

Common questions about The Potteries

Where is The Potteries located?

The Potteries is a nursing home in Broadstone, Bournemouth, Christchurch and Poole, BH18 8ES. You can view its exact location and get directions from the map on this page.

What type of care does The Potteries provide?

The Potteries is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

Does The Potteries provide dementia care?

Yes. The Potteries supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does The Potteries offer respite or short-term care?

Yes. The Potteries offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact The Potteries

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

• Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
• Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
• Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
• Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
• Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
• Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
• Nursing Care: Round-the-clock care from qualified nurses for residents with medical or complex health needs.

Questions families ask about The Potteries

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. The Potteries is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

Yes. The Potteries is registered to provide nursing care, so registered nurses are part of the team. Source: CQC register

Can they try a short stay before deciding?

Yes. The Potteries offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. The Potteries supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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