Direct Support Professionals
Direct Support Professionals is a home care agency in Worthing, West Sussex (BN11 2QS). It holds a CQC rating of Good.
About Direct Support Professionals
We at Direct Support Professionals are proud to provide compassionate home care across Worthing and the wider West Sussex community, supporting individuals to live well and independently in the place they know best: their own home. Based in the BN postcode area on the South East coast, our team works throughout Worthing and its surrounding neighbourhoods, bringing personalised support directly to the people we serve. Rather than asking individuals to adapt to an unfamiliar setting, we step into their world, respecting the rhythms, routines, and surroundings that make each home unique. From quiet residential streets to busier town centre flats, our carers travel to wherever they are needed, offering reliable, attentive care that fits seamlessly into daily life. Our specialisms reflect the diverse needs of the people we support. We provide home care for adults who may require help with everyday tasks such as personal care, medication prompts, meal preparation, and companionship. We also offer dedicated support for individuals with learning disabilities and autism, recognising that every person communicates, processes, and engages with the world in their own way. Our approach is built around understanding each person as an individual, learning their preferences, and supporting them to build confidence, develop skills, and take part in the activities and routines that matter most to them. We additionally support people living with mental health needs, providing steady, respectful care that promotes wellbeing, stability, and a sense of agency. For families, this means knowing that a loved one is not only safe but genuinely understood, with carers who listen carefully and respond with patience and kindness. We believe that good support is about more than completing tasks; it is about building trusting relationships that help people feel valued, heard, and at ease in their own lives. Our work has been independently reviewed by the Care Quality Commission, which awarded us an overall rating of Good. We achieved a Good rating across all five inspection areas: Safe, Effective, Caring, Responsive, and Well-led. This consistent recognition reflects our commitment to delivering care that is safe, thoughtful, person-centred, and properly managed. For families exploring options, a Good CQC rating offers reassurance that an independent regulator has examined how we work and confirmed that we meet the standards expected of a quality care provider. Choosing home care is a significant decision, and we understand the weight that families carry when looking for the right support for someone they love. If you would like to learn more about how we can help you or a family member to continue living confidently at home in Worthing, we warmly invite you to get in touch. We are here to listen, to answer your questions, and to walk alongside you as you consider what comes next.
Care provided at Direct Support Professionals
- Mental health care
- Learning disability and autism support
- Covers approximately 10 miles
- Last CQC inspection: 8 January 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Direct Support Professionals. Report published 8 January 2019.
- 3 December 2018
Safe
Inspectors found that staff had training in keeping people safe and protecting them from abuse. Risks to people had been identified, assessed and managed. Staff had the time they needed to support people in their own homes, and they were trained to give medicines.
Effective
Inspectors found that staff completed a range of training and had regular supervisions and annual appraisals. Staff helped people prepare meals and could support them at healthcare appointments. Care records showed that people had access to healthcare professionals and services.
Caring
Inspectors found that staff were kind and knew people well. People were treated with dignity and respect and were involved in decisions about their care. People were encouraged to be as independent as possible.
Responsive
Inspectors found that care was personalised and person-centred. Care plans were written in an accessible format to suit people's communication needs. Complaints were managed in line with the provider's policy, and one complaint had been received in the past year.
Well-led
Inspectors found that a registered manager was in post. Audits measured and monitored the service and identified any improvements needed. People and staff were asked for their views through surveys.
Since the last inspection
This is the earliest rated inspection report we hold for this service, so there is no earlier rating to compare with.
- 8 January 2019: Routine inspection, rated Good. This inspection gave the current rating.
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Direct Support Professionals compares in Worthing
Measured against the 34 home care agencies registered in Worthing.
- CQC rating
- Good. 24 of the 34 agencies (71%) are rated Good or Outstanding. Across West Sussex the figure is 63%.
- Latest report
- 8 January 2019. 21 of the 34 agencies have published a newer inspection report since.
- Registered
- October 2017. 21 of the 34 agencies registered more recently.
- Provider
- 5 services. Sutton Court Associates Limited runs 5 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Worthing.
The local picture: Worthing
What the numbers say about home care in Worthing, in West Sussex.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.) |
| What West Sussex pays | £28.92 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 14,700. Rising to 17,000 by 2035, up 16%
- People aged 85 and over: 4,300. Rising to 6,400 by 2035, up 48%
- Living with dementia, aged 65 and over (estimate): 1,900. Rising to 2,400 by 2035, up 26%
- Dementia diagnosis rate: 74%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Agencies in the borough, last 12 months: 0 opened, 0 closed. 29 registered today.
- Choice of agencies: 75 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.3 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Direct Support Professionals
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 9 October 2017, so 9 years.
- Run by
- Sutton Court Associates Limited, which runs 5 adult social care services in England. 3 of the 5 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Direct Support Professionals
Where is Direct Support Professionals located?
Direct Support Professionals is a home care agency based in Worthing, West Sussex (BN11 2QS), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Direct Support Professionals provide?
Direct Support Professionals is registered to provide care in people’s own homes, with support that includes Mental health care, Learning disability and autism support. The full list of services is shown on this page.
What is Direct Support Professionals's CQC rating?
Direct Support Professionals is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 January 2019. You can read the full CQC report from the link on this page.
Questions families ask about Direct Support Professionals
Can they support someone living with dementia at home?
No. Direct Support Professionals does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Direct Support Professionals covers roughly 10 miles from Worthing.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Direct Support Professionals has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Direct Support Professionals. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Worthing
- Caremark (Arun) — CQC Good
- Premier Nursing — CQC Good
- Gozone Care — CQC Good
- The Sussex Village Homecare Service — CQC Good
- Acre Care — CQC Good
- ADL Care — CQC Good
Browse all home care in Worthing.