Care Guaranteed

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About Us

Care Guaranteed provides support at home for people living in Shoreham by Sea and across the surrounding parts of West Sussex. We work in the homes people already know, fitting around routines that are established rather than trying to rearrange them.

We visit older people who need help with washing, dressing, medication, meals and keeping a household going, and we support people living with dementia, where a familiar carer arriving at a familiar hour steadies a day more reliably than anything else we could offer. We also work with adults who have a learning disability or who are autistic, people with physical disabilities, those with a visual or hearing impairment and younger adults who want to live independently with the right support behind them.

Every arrangement begins with an unhurried conversation at home, with family involved where that is wanted. We ask what somebody still wants to do for themselves, where help would genuinely make a difference and what we should leave well alone. What we agree is written down plainly and revisited honestly when circumstances change, whether that means more support or less.

Keeping the same carers with the same people matters a great deal, and we protect it as far as we can while being straight with families when holidays or illness make it harder.

Our most recent overall rating from the Care Quality Commission is good.

If you are considering care at home in West Sussex, please get in touch and we will talk it through.

Common questions about Care Guaranteed

Where is Care Guaranteed located?

Care Guaranteed is a home care agency based in Shoreham-by-sea, West Sussex (BN43 6EH), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Care Guaranteed provide?

Care Guaranteed is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Care Guaranteed's CQC rating?

Care Guaranteed is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 April 2020. You can read the full CQC report from the link on this page.

Does Care Guaranteed provide dementia care?

Yes. Care Guaranteed supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Shoreham-by-sea

This agency provides care within approximately 10 miles of their Shoreham-by-sea office. Radius is approximate — claim to update

Contact Care Guaranteed

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 22 April 2020
  • Report published: 22 April 2020

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

How Care Guaranteed compares in Adur

Measured against the 10 home care agencies registered in Adur.

CQC rating
Good. 6 of the 10 agencies (60%) are rated Good or Outstanding. Across West Sussex the figure is 63%.
Latest report
22 April 2020. 3 of the 10 agencies have published a newer inspection report since.
Registered
March 2019. 5 of the 10 agencies registered more recently.
Provider
One service. Care Guaranteed Ltd runs this agency only.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Adur.

The local picture: Adur

What the numbers say about home care in Adur, in West Sussex.

What home care costs

Type of careWhat it costs
Hourly care visits, South East£28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.)
What West Sussex pays£28.92 an hour (Average hourly rate, October 2026.)
Homecare Association minimum price£34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.)
Live in care, England£1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.)

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

  • People aged 75 and over: 8,600. Rising to 9,500 by 2035, up 10%
  • People aged 85 and over: 2,300. Rising to 3,200 by 2035, up 41%
  • Living with dementia, aged 65 and over (estimate): 1,100. Rising to 1,300 by 2035, up 19%
  • Dementia diagnosis rate: 61%. The NHS ambition is 67%. West Sussex as a whole is 64%.
  • Agencies in the borough, last 12 months: 0 opened, 2 closed. 9 registered today.
  • Choice of agencies: 90 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.

Good to know about Care Guaranteed

Facts from public registers, and what the agency has told us.

Registered with CQC
19 March 2019, so 7 years.
Run by
Care Guaranteed Ltd, which runs this service only.
Service type
Personal care in people's own homes (domiciliary care).
Where it covers
Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
Live in, overnight and 24 hour care
Not yet confirmed. The agency can add these when it claims its profile.

Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.

Contact Care Guaranteed

Phone the agency directly, or send an enquiry and we will pass it on.

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