The Home Service (Care Agency)
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- CQC: Good
- Home Care Agency
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- Coverage Radius: 10 mi
- Last CQC Inspection: 2018
About Us
We at The Home Service are a dedicated home care agency supporting people to live well in their own homes across Midhurst and the surrounding West Sussex countryside. Our personalised home care is delivered where it matters most: in the familiar comfort of your own front room, kitchen and garden.
Being based in the beautiful market town of Midhurst, within the GU postcode area, means our team is deeply rooted in the local community. We understand the rhythms of rural West Sussex life and the importance of maintaining connections to the places, neighbours and routines that make a house a home. Whether you live in the heart of Midhurst or in one of the villages tucked into the South Downs, our carers travel to you, bringing warmth, reliability and a genuine commitment to your wellbeing.
Our specialisms reflect the breadth of people we are proud to support. We provide thoughtful older person care and dementia care, working patiently and compassionately to help each person feel safe, understood and respected as memory and daily tasks become more challenging. For those living with mental health needs, we offer steady, non judgemental companionship and practical support that promotes independence and confidence. Our carers are also experienced in supporting adults with physical disabilities and those with visual or hearing impairments, adapting how we communicate and assist so that every interaction feels natural and empowering. We proudly extend our support to younger adults too, recognising that quality home care is not defined by age but by the goals and aspirations of the individual.
In practice, this means our care is shaped entirely around you. From help with personal care, medication and mobility, to preparing a favourite meal, sharing a cup of tea or accompanying you to a local appointment, every visit is guided by your preferences and pace. For families, it means peace of mind: knowing a familiar, well matched carer is arriving to support the person you love, and that you can stay closely involved in their care journey.
We are proud to be rated Good overall by the Care Quality Commission, with Good ratings across the Safe, Effective, Caring and Well led domains, and an Outstanding rating for being Responsive. That Outstanding recognition is particularly meaningful to us: it reflects our commitment to listening carefully, adapting quickly and shaping care around each person's changing needs. It tells families that when circumstances shift, whether gradually or suddenly, we respond with attentiveness, flexibility and heart.
Choosing home care is one of the most important decisions a family can make, and we understand it often comes at an emotional time. If you are exploring options for yourself or a loved one in Midhurst or the wider West Sussex area, we would be delighted to have a gentle, no pressure conversation about how we might help. Whatever the next step looks like for your family, we are here to listen, to reassure and to walk alongside you.
Common questions about The Home Service (Care Agency)
Where is The Home Service (Care Agency) located?
The Home Service (Care Agency) is a home care agency based in Midhurst, West Sussex (GU29 9LT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does The Home Service (Care Agency) provide?
The Home Service (Care Agency) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is The Home Service (Care Agency)'s CQC rating?
The Home Service (Care Agency) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 September 2018. You can read the full CQC report from the link on this page.
Does The Home Service (Care Agency) provide dementia care?
Yes. The Home Service (Care Agency) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Coverage Area
Within 10 miles of Midhurst
This agency provides care within approximately 10 miles of their Midhurst office. Radius is approximate — claim to update
Contact The Home Service (Care Agency) Ltd
Phone the agency directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 11 September 2018
- Report published: 11 September 2018
Overall: Good
- Safe: Good
- Effective: Good
- Caring: Good
- Responsive: Outstanding
- Well-led: Good
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
How The Home Service (Care Agency) Ltd compares in Chichester
Measured against the 32 home care agencies registered in Chichester.
- CQC rating
- Good. 19 of the 32 agencies (59%) are rated Good or Outstanding. Across West Sussex the figure is 63%.
- Latest report
- 11 September 2018. 18 of the 32 agencies have published a newer inspection report since.
- Registered
- April 2014. One of the longer established agencies. 25 of the 32 registered more recently.
- Provider
- One service. The Home Service (Care Agency) Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Chichester.
The local picture: Chichester
What the numbers say about home care in Chichester, in West Sussex.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.) |
| What West Sussex pays | £28.92 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 19,900. Rising to 23,600 by 2035, up 19%
- People aged 85 and over: 5,600. Rising to 8,400 by 2035, up 49%
- Living with dementia, aged 65 and over (estimate): 2,600. Rising to 3,300 by 2035, up 27%
- Dementia diagnosis rate: 62%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Agencies in the borough, last 12 months: 2 opened, 1 closed. 29 registered today.
- Choice of agencies: 60 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (1.0 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about The Home Service (Care Agency) Ltd
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 3 April 2014, so 12 years.
- Run by
- The Home Service (Care Agency) Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Contact The Home Service (Care Agency) Ltd
Phone the agency directly, or send an enquiry and we will pass it on.
Is this your home care agency?
Claim this profile to unlock full details, set your coverage area, add your team, respond to enquiries, and more.
More home care in West Sussex
Other home care agencies nearby, highest CQC-rated first.
- United Response - DCA Crawley CQC: Good
- Your Hope Care East Grinstead CQC: Good
- Supporting Independence - Findon Worthing CQC: Good
- Avoston Chichester CQC: Good
- Indpendent Lifestyles Support Agency Lancing CQC: Good
- Nightingales (Chichester) Bognor Regis CQC: Good