Prime Care Domiciliary
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Learning Disability / Autism
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- Eating Disorders
- Alcohol / Drug Misuse
- CQC: Good
- Home Care Agency
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- Coverage Radius: 10 mi
- Last CQC Inspection: 2023
About Us
Prime Care Domiciliary provides care and support in people's own homes across Horsham and the surrounding part of West Sussex. We work with older adults, younger adults, people living with dementia, adults with learning disabilities, autistic adults, people with physical disabilities or loss of sight or hearing, and people managing mental health conditions, eating disorders, or difficulties with alcohol and drugs.
Covering that range means a template would be useless, so we do not use one. We sit down with the person, find out where help is genuinely needed and what they want their days to look like, and build the visits from there.
Where somebody is living with an eating disorder, mealtime support calls for particular patience rather than ordinary prompting. Where somebody is working through difficulties with alcohol or drugs, turning up reliably and without judgement does more good than any technique.
We keep the same carers with the same households wherever the rota allows.
Our most recent rating from the Care Quality Commission is good. Please get in touch to discuss support.
Common questions about Prime Care Domiciliary
Where is Prime Care Domiciliary located?
Prime Care Domiciliary is a home care agency based in Horsham, West Sussex (RH13 5AA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Prime Care Domiciliary provide?
Prime Care Domiciliary is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Prime Care Domiciliary's CQC rating?
Prime Care Domiciliary is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 May 2023. You can read the full CQC report from the link on this page.
Does Prime Care Domiciliary provide dementia care?
Yes. Prime Care Domiciliary supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Coverage Area
Within 10 miles of Horsham
This agency provides care within approximately 10 miles of their Horsham office. Radius is approximate — claim to update
Contact Prime Care Domiciliary Ltd
Phone the agency directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
- Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
- Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 26 May 2023
- Report published: 26 May 2023
Overall: Good
- Safe: Good
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Good
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
How Prime Care Domiciliary Ltd compares in Horsham
Measured against the 25 home care agencies registered in Horsham.
- CQC rating
- Good. 18 of the 25 agencies (72%) are rated Good or Outstanding. Across West Sussex the figure is 63%.
- Latest report
- 26 May 2023. 6 of the 25 agencies have published a newer inspection report since.
- Registered
- July 2017. One of the longer established agencies. 19 of the 25 registered more recently.
- Provider
- 2 services. Prime Care Domiciliary Limited runs 2 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Horsham.
The local picture: Horsham
What the numbers say about home care in Horsham, in West Sussex.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.) |
| What West Sussex pays | £28.92 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 20,000. Rising to 24,600 by 2035, up 23%
- People aged 85 and over: 5,600. Rising to 8,700 by 2035, up 56%
- Living with dementia, aged 65 and over (estimate): 2,600. Rising to 3,400 by 2035, up 31%
- Dementia diagnosis rate: 59%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 22 registered today.
- Choice of agencies: 79 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (1.0 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Prime Care Domiciliary Ltd
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 17 July 2017, so 9 years.
- Run by
- Prime Care Domiciliary Limited, which runs 2 adult social care services in England. All 2 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Contact Prime Care Domiciliary Ltd
Phone the agency directly, or send an enquiry and we will pass it on.
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More home care in West Sussex
Other home care agencies nearby, highest CQC-rated first.
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- Your Hope Care East Grinstead CQC: Good
- Supporting Independence - Findon Worthing CQC: Good
- Avoston Chichester CQC: Good
- Indpendent Lifestyles Support Agency Lancing CQC: Good
- Nightingales (Chichester) Bognor Regis CQC: Good