Option One Care Services
- Unclaimed Profile
- Older Person Care
- Younger Adults
- Newly registered with the CQC, September 2026
- Home Care Agency
No inspection rating has been published yet.
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- Coverage Radius: 10 mi
About Us
Option One Care is a home care agency in Crawley, visiting older people and younger adults in their own homes across this part of West Sussex.
Most of what we do looks unremarkable from outside. Helping somebody out of bed and into the day. A hand with washing and dressing, which protects a good deal more than appearances. Medication at the right time, in the right order, written down honestly. A meal actually cooked rather than something opened and left. Shopping, laundry, a kitchen left tidy. Help to move safely about the house. And a quarter of an hour sitting down with a cup of tea when that is what the visit really needs to be.
None of it is dramatic, and all of it decides whether somebody can stay in the house they have lived in for years, which is what almost everyone we meet wants.
We work hardest at reliability and continuity. Being where we said we would be, at roughly the time we said, with somebody the person recognises. People build their day around a visit, and a carer who does not turn up leaves far more than a job undone. For younger adults, we arrange support around work or study rather than a timetable that assumes an empty diary.
The Care Quality Commission has not yet given us an overall rating. Ring us and we will talk through what you need without any pressure to take more than that.
Common questions about Option One Care Services
Where is Option One Care Services located?
Option One Care Services is a home care agency based in Crawley, West Sussex (RH10 9LU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Option One Care Services provide?
Option One Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Younger adults care. The full list of services is shown on this page.
Coverage Area
Within 10 miles of Crawley
This agency provides care within approximately 10 miles of their Crawley office. Radius is approximate — claim to update
Contact Option One Care Services Ltd
This agency has not listed a phone number with the CQC. Send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
More about the care at Option One Care Services Ltd
What each type of care involves, and the questions worth asking when you call or visit.
Older Person Care
Option One Care has been on the CQC register since 24 September 2026, with no inspection yet. It visits older people in their own homes across this part of West Sussex from a base in Crawley. The work is described as helping somebody out of bed and into the day, a hand with washing and dressing, and medication at the right time and in the right order, written down honestly. Meals actually cooked, shopping, laundry and help to move safely about the house are also listed. A quarter of an hour sitting down with a cup of tea is named as what some visits really need to be. Ask how early and how late visits run and who covers when a regular carer is away.
Younger Adults
Three categories sit on this agency's registration, younger adults among them. It says support for younger adults is arranged around work or study rather than a timetable that assumes an empty diary. That is the right principle, and the thing to test is whether rounds can genuinely accommodate it. Ask how far visit times can move and how often a plan is reviewed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Overall: Not Yet Rated
- Safe: Not Yet Rated
- Effective: Not Yet Rated
- Caring: Not Yet Rated
- Responsive: Not Yet Rated
- Well-led: Not Yet Rated
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
How Option One Care Services Ltd compares in Crawley
Measured against the 52 home care agencies registered in Crawley.
- CQC rating
- Not yet rated. 20 of the 52 agencies (38%) are rated Good or Outstanding.
- Registered
- September 2026. One of the newer agencies in the area. Only 4 of the 52 have registered more recently.
- Provider
- One service. Option One Care Services Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Crawley.
The local picture: Crawley
What the numbers say about home care in Crawley, in West Sussex.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.) |
| What West Sussex pays | £28.92 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 7,700. Rising to 9,400 by 2035, up 22%
- People aged 85 and over: 2,100. Rising to 2,800 by 2035, up 32%
- Living with dementia, aged 65 and over (estimate): 1,100. Rising to 1,300 by 2035, up 22%
- Dementia diagnosis rate: 53%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Agencies in the borough, last 12 months: 1 opened, 2 closed. 48 registered today.
- Choice of agencies: 114 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Option One Care Services Ltd
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 24 September 2026, less than a year ago.
- Run by
- Option One Care Services Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Contact Option One Care Services Ltd
This agency has not listed a phone number with the CQC. Send an enquiry and we will pass it on.
Is this your home care agency?
Claim this profile to unlock full details, set your coverage area, add your team, respond to enquiries, and more.
More home care in West Sussex
Other home care agencies nearby, highest CQC-rated first.
- Caremark (Arun) Arundel CQC: Good
- Premier Nursing Arundel CQC: Good
- Gozone Care Billingshurst CQC: Good
- The Sussex Village Homecare Service Billingshurst CQC: Good
- Acre Care Bognor Regis CQC: Good
- ADL Care Bognor Regis CQC: Good