One to One Plus North

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About Us

Here at One to One Plus North, we provide home care to people living in Crawley and the surrounding areas of West Sussex. Our work centres on supporting individuals in the place that matters most to them, their own home, where they feel comfortable, familiar and in control of their own lives.

We work with a range of people, including older adults, younger adults, and individuals with a learning disability or autism. Every person we support has their own routines, preferences and ways of doing things, and we take the time to understand what good support actually looks like for them as an individual. We do not believe in a one size fits all approach, and the people we support should never feel like they are simply being fitted into a schedule.

Our team is made up of care workers who know the people they support well. Consistency matters enormously in home care, and we work hard to make sure that familiar faces are visiting regularly, so that trust can develop naturally over time. When someone lets you into their home, that is not something we take lightly.

We are proud to have received a rating of Good from the Care Quality Commission, which reflects the standard of care we consistently aim to provide. We welcome the scrutiny that comes with regulation because it helps us reflect, improve and remain accountable to the people who rely on us.

If you are looking into home care for yourself or someone you love, we understand that it can feel like a big step. We are always happy to have an honest conversation about what we offer and whether we might be the right fit. Please do not hesitate to get in touch with us here at One to One Plus North.

Common questions about One to One Plus North

Where is One to One Plus North located?

One to One Plus North is a home care agency based in Crawley, West Sussex (RH11 0JX), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does One to One Plus North provide?

One to One Plus North is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.

What is One to One Plus North's CQC rating?

One to One Plus North is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 March 2020. You can read the full CQC report from the link on this page.

Coverage Area

Within 10 miles of Crawley

This agency provides care within approximately 10 miles of their Crawley office. Radius is approximate — claim to update

Contact One to One Plus North

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 19 March 2020
  • Report published: 19 March 2020

Overall: Good

  • Safe: Good
  • Effective: Requires Improvement
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

How One to One Plus North compares in Horsham

Measured against the 25 home care agencies registered in Horsham.

CQC rating
Good. 18 of the 25 agencies (72%) are rated Good or Outstanding. Across West Sussex the figure is 63%.
Latest report
19 March 2020. 13 of the 25 agencies have published a newer inspection report since.
Registered
February 2011. One of the longer established agencies. 24 of the 25 registered more recently.
Provider
4 services. Outreach 3-Way runs 4 adult social care services.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Horsham.

The local picture: Horsham

What the numbers say about home care in Horsham, in West Sussex.

What home care costs

Type of careWhat it costs
Hourly care visits, South East£28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.)
What West Sussex pays£28.92 an hour (Average hourly rate, October 2026.)
Homecare Association minimum price£34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.)
Live in care, England£1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.)

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

  • People aged 75 and over: 20,000. Rising to 24,600 by 2035, up 23%
  • People aged 85 and over: 5,600. Rising to 8,700 by 2035, up 56%
  • Living with dementia, aged 65 and over (estimate): 2,600. Rising to 3,400 by 2035, up 31%
  • Dementia diagnosis rate: 59%. The NHS ambition is 67%. West Sussex as a whole is 64%.
  • Agencies in the borough, last 12 months: 0 opened, 1 closed. 22 registered today.
  • Choice of agencies: 79 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (1.0 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.

Good to know about One to One Plus North

Facts from public registers, and what the agency has told us.

Registered with CQC
3 February 2011, so 15 years.
Run by
Outreach 3-Way, which runs 4 adult social care services in England. All 3 that have a rating are rated Good or Outstanding.
Service type
Personal care in people's own homes (domiciliary care).
Where it covers
Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
Live in, overnight and 24 hour care
Not yet confirmed. The agency can add these when it claims its profile.

Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.

Contact One to One Plus North

Phone the agency directly, or send an enquiry and we will pass it on.

Is this your home care agency?

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