Coastal Homecare (Mid-Sussex)
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Learning Disability / Autism
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- CQC: Good
- Home Care Agency
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- Coverage Radius: 10 mi
- Last CQC Inspection: 2019
About Us
We at Coastal Homecare (Mid-Sussex) are proud to provide compassionate home care across Burgess Hill and the surrounding West Sussex communities. As a dedicated domiciliary care agency, we support people to live well in the place they know and love best: their own home.
Operating from the RH postcode area, our team is well placed to reach families throughout Burgess Hill and the wider Mid Sussex region. Being part of the South East community means we understand the rhythms of local life, from quiet village lanes to bustling town centres, and we tailor our visits to fit seamlessly around the routines, preferences and personalities of those we support.
Home care, by its very nature, is deeply personal. We offer specialist support across a broad range of needs, including older person care, dementia care, mental health support, and care for adults living with a learning disability or autism. We also support younger adults, individuals with physical disabilities, and those with visual or hearing impairments. In practice, this means we take time to understand each person as an individual: their history, their hopes, their daily preferences and the small things that bring comfort and joy. Whether someone needs a reassuring morning visit, help with personal care, support with medication, companionship through the afternoon, or more comprehensive assistance throughout the day, our approach is always shaped around the person, never the other way round.
For families, our role often extends beyond practical care. We become a trusted point of contact, a familiar friendly presence, and a reliable source of reassurance when loved ones cannot always be there in person. We know how much peace of mind matters when a parent, partner or relative is being supported at home, and we work hard to communicate openly and consistently with everyone involved in a person's care.
Our commitment to quality is reflected in our CQC rating of Good across every domain assessed: Safe, Effective, Caring, Responsive and Well led. This independent recognition reassures families that the support we provide meets the standards expected by the regulator, and that we take our responsibilities to those in our care seriously. We see this rating not as a finishing line but as a foundation we continually build upon, listening to feedback, refining our practice, and investing in the training and wellbeing of our team.
Choosing home care is a significant decision, and we understand the emotions that come with it. If you are exploring options for yourself or someone dear to you in Burgess Hill or nearby, we warmly invite you to get in touch. We will listen carefully, answer your questions honestly, and help you understand whether our support is the right fit. Whatever you decide, we are here to make the journey a little easier.
Common questions about Coastal Homecare (Mid-Sussex)
Where is Coastal Homecare (Mid-Sussex) located?
Coastal Homecare (Mid-Sussex) is a home care agency based in Burgess Hill, West Sussex (RH15 9BQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Coastal Homecare (Mid-Sussex) provide?
Coastal Homecare (Mid-Sussex) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Coastal Homecare (Mid-Sussex)'s CQC rating?
Coastal Homecare (Mid-Sussex) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 May 2019. You can read the full CQC report from the link on this page.
Does Coastal Homecare (Mid-Sussex) provide dementia care?
Yes. Coastal Homecare (Mid-Sussex) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Coverage Area
Within 10 miles of Burgess Hill
This agency provides care within approximately 10 miles of their Burgess Hill office. Radius is approximate — claim to update
Contact Coastal Homecare (Mid-Sussex)
Phone the agency directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 17 May 2019
- Report published: 17 May 2019
Overall: Good
- Safe: Good
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Good
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
How Coastal Homecare (Mid-Sussex) compares in Mid Sussex
Measured against the 22 home care agencies registered in Mid Sussex.
- CQC rating
- Good. 16 of the 22 agencies (73%) are rated Good or Outstanding. Across West Sussex the figure is 63%.
- Latest report
- 17 May 2019. 12 of the 22 agencies have published a newer inspection report since.
- Registered
- April 2018. 8 of the 22 agencies registered more recently.
- Provider
- 3 services. Coastal Homecare (Hove) Limited runs 3 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Mid Sussex.
The local picture: Mid Sussex
What the numbers say about home care in Mid Sussex, in West Sussex.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.) |
| What West Sussex pays | £28.92 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 18,500. Rising to 21,800 by 2035, up 17%
- People aged 85 and over: 5,100. Rising to 8,000 by 2035, up 55%
- Living with dementia, aged 65 and over (estimate): 2,400. Rising to 3,100 by 2035, up 27%
- Dementia diagnosis rate: 65%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Agencies in the borough, last 12 months: 1 opened, 2 closed. 21 registered today.
- Choice of agencies: 75 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Coastal Homecare (Mid-Sussex)
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 17 April 2018, so 8 years.
- Run by
- Coastal Homecare (Hove) Limited, which runs 3 adult social care services in England. All 3 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Contact Coastal Homecare (Mid-Sussex)
Phone the agency directly, or send an enquiry and we will pass it on.
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More home care in West Sussex
Other home care agencies nearby, highest CQC-rated first.
- Caremark (Arun) Arundel CQC: Good
- Premier Nursing Arundel CQC: Good
- Gozone Care Billingshurst CQC: Good
- The Sussex Village Homecare Service Billingshurst CQC: Good
- Acre Care Bognor Regis CQC: Good
- ADL Care Bognor Regis CQC: Good