Heart of England Mencap DCA Central

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About Us

We at Heart of England Mencap DCA Central are proud to provide compassionate home care across Stratford upon Avon and the surrounding Warwickshire communities, supporting people to live well within the comfort and familiarity of their own homes.

Based in the historic market town of Stratford upon Avon, our team reaches out across the CV postcode area to deliver personalised support wherever it is needed. Rather than asking people to adjust to a new environment, we bring thoughtful, tailored care directly into the places our clients know and love, whether that is a long standing family home, a bungalow, or supported living accommodation within the wider West Midlands region.

Our specialisms span a broad range of needs, reflecting the diverse community we serve. We support older people who wish to remain independent at home, offering assistance with daily routines, personal care, medication, and companionship in a way that respects each person's preferences and pace. For adults living with a learning disability or autism, we take a person centred approach, working alongside individuals and their families to build routines, encourage independence, and open doors to meaningful activity and social connection. We also support younger adults who benefit from tailored care that helps them lead full, active lives on their own terms.

In practice, this means our care is never one size fits all. Families can expect us to listen carefully, plan collaboratively, and adapt as circumstances change. We understand that inviting a care team into a loved one's home is a significant step, and we treat that trust with the seriousness it deserves. Our aim is always to enhance quality of life, promote dignity, and offer reassurance to relatives who cannot always be there in person.

We are pleased to hold an overall rating of Good from the Care Quality Commission, following our most recent inspection in March 2022. This positive outcome is reflected consistently across every domain the CQC assesses, with Good ratings for being Safe, Effective, Caring, Responsive, and Well led. For families, this offers independent assurance that the standards of care, safety, leadership, and responsiveness they would hope for are being met across all areas of our work.

If you are exploring home care options in Stratford upon Avon or the wider Warwickshire area for yourself or someone you love, we warmly invite you to get in touch. We would be delighted to talk through your situation, answer your questions, and help you understand how we might support your family with care that feels genuinely personal.

Common questions about Heart of England Mencap DCA Central

Where is Heart of England Mencap DCA Central located?

Heart of England Mencap DCA Central is a home care agency based in Stratford-upon-avon, Warwickshire (CV37 8NE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Heart of England Mencap DCA Central provide?

Heart of England Mencap DCA Central is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.

What is Heart of England Mencap DCA Central's CQC rating?

Heart of England Mencap DCA Central is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 March 2022. You can read the full CQC report from the link on this page.

Coverage Area

Within 10 miles of Stratford-upon-avon

This agency provides care within approximately 10 miles of their Stratford-upon-avon office. Radius is approximate — claim to update

Contact Heart of England Mencap DCA Central

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Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 17 March 2022
  • Report published: 17 March 2022

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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