Tinsensa Care – Domiciliary Care Service

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About Us

Tinsensa Care is a home care agency in South Ockendon, supporting people in their own homes across Thurrock and the surrounding area. We work with older people and younger adults, including people living with dementia and people who have a physical disability.

Nearly everybody we meet at a first visit says the same thing: they want to stay in their own home. Making that realistic for as long as it is safe and genuinely the better option is the whole of our purpose. In practice it means help to get up, washed and dressed in a way that leaves a person feeling like themselves, medication managed and recorded properly, meals actually cooked, help to move safely about a house that may no longer suit its occupant, and a reliable person turning up in a week that could otherwise hold very little. For families who have been carrying a situation alone, it also means a proper break.

We are stubborn about sending the same carers to the same people. That continuity is the mechanism rather than the presentation: a carer who knows somebody notices the untouched food, the new bruise, the change in mood or the pile of unopened post.

For people living with dementia, familiarity and an unhurried pace work better than explanation. For people with a physical disability, we learn how that individual wants to be helped to move.

The Care Quality Commission has not yet given us an overall rating. Call us and we will be plain about what we can and cannot do.

Common questions about Tinsensa Care – Domiciliary Care Service

Where is Tinsensa Care – Domiciliary Care Service located?

Tinsensa Care – Domiciliary Care Service is a home care agency based in South Ockendon, Thurrock (RM15 4TL), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Tinsensa Care – Domiciliary Care Service provide?

Tinsensa Care – Domiciliary Care Service is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.

Does Tinsensa Care – Domiciliary Care Service provide dementia care?

Yes. Tinsensa Care – Domiciliary Care Service supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of South Ockendon

This agency provides care within approximately 10 miles of their South Ockendon office. Radius is approximate — claim to update

Contact Tinsensa Care – Domiciliary Care Service

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

More about the care at Tinsensa Care – Domiciliary Care Service

What each type of care involves, and the questions worth asking when you call or visit.

Older Person Care

Nearly everybody says the same thing at a first visit, according to this agency: they want to stay in their own home. The work that makes that realistic is help to get up, washed and dressed in a way that leaves a person feeling like themselves, medication managed and recorded, meals actually cooked, and a reliable knock at the door in a week that might otherwise hold very little. Tinsensa Care says it is stubborn about sending the same carers to the same people. For families who have been carrying a situation alone, it also means a proper break. Ask how long each call lasts and how many different carers would come in a fortnight. Ask what can be covered late in the evening.

Dementia

Stubborn about sending the same carers to the same people is how this agency describes itself, and in dementia support that is the whole mechanism. A familiar carer at a familiar hour does not have to explain who they are before anything useful can happen. The agency also mentions an unhurried pace, which matters because most refusals at the door are really a response to being rushed. Good support means noticing distress early and coming back later rather than insisting. Ask what dementia training the carers have completed. Ask how the plan is revised as the condition progresses and who decides that it needs revising.

Physical Disability

A house that may no longer suit its occupant is how this agency puts the problem, and that is what physical disability support at home has to work around. The practical content is transfers, personal care, and keeping whatever independence a person still has. Ask whether carers are trained on the equipment already in place, and who arranges an occupational therapy review when things change.

Younger Adults

A week that could otherwise hold very little is this agency's own phrase, and for an adult under sixty five that cuts in a particular way. Work, study and friends are what the support has to fit around, not the reverse. Ask whether call times can move with a timetable, and whether the same small group of carers can be relied on.

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

  • Safe: Not Yet Rated
  • Effective: Not Yet Rated
  • Caring: Not Yet Rated
  • Responsive: Not Yet Rated
  • Well-led: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

How Tinsensa Care – Domiciliary Care Service compares in Thurrock

Measured against the 81 home care agencies registered in Thurrock.

CQC rating
Not yet rated. 35 of the 81 agencies (43%) are rated Good or Outstanding.
Registered
October 2026. One of the newer agencies in the area. Only 0 of the 81 have registered more recently.
Provider
One service. Tinu Ltd runs this agency only.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Thurrock.

The local picture: Thurrock

What the numbers say about home care in Thurrock.

What home care costs

Type of careWhat it costs
Hourly care visits, East of England£26.00 to £34.30 an hour (Middle half of prices from 15 agencies. Median £31.88. Shown for East of England because too few Thurrock agencies publish a rate.)
What Thurrock pays£23.42 an hour (Average hourly rate, October 2026.)
Homecare Association minimum price£34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.)
Live in care, England£1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.)

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

  • People aged 75 and over: 11,900. Rising to 12,800 by 2035, up 7%
  • People aged 85 and over: 2,900. Rising to 4,100 by 2035, up 39%
  • Living with dementia, aged 65 and over (estimate): 1,500. Rising to 1,800 by 2035, up 17%
  • Dementia diagnosis rate: 64%. The NHS ambition is 67%.
  • Agencies in the borough, last 12 months: 3 opened, 1 closed. 78 registered today.
  • Choice of agencies: 480 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.3 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.

Good to know about Tinsensa Care – Domiciliary Care Service

Facts from public registers, and what the agency has told us.

Registered with CQC
27 October 2026, less than a year ago.
Run by
Tinu Ltd, which runs this service only.
Service type
Personal care in people's own homes (domiciliary care).
Where it covers
Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
Live in, overnight and 24 hour care
Not yet confirmed. The agency can add these when it claims its profile.

Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.

Contact Tinsensa Care – Domiciliary Care Service

Phone the agency directly, or send an enquiry and we will pass it on.

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