Santa Monica Healthcare Group

Logo of Santa Monica Healthcare Group, a home care agency in Newton Le Willows, St. Helens, offering older person care, dementia care, mental health care and learning disability and autism support.

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About Us

We at Santa Monica Healthcare Group are proud to provide compassionate home care across Newton Le Willows and the surrounding communities of St. Helens. As a dedicated home care agency, we bring trusted support directly into the place people love most: their own home.

Operating throughout the WA postcode area in the North West, our team travels to residents wherever they live, whether in a long established family home, a quiet bungalow, or a flat within the town. Because care is delivered in familiar surroundings, every visit is shaped around the routines, comforts, and personal touches that make a house feel like home. Familiar gardens, treasured photographs, a favourite armchair by the window: these are the small things that bring reassurance, and we work gently alongside them rather than disturbing them.

Our specialisms reflect the diverse needs of the people we support. We provide older person care for those who simply need a helping hand to continue living independently, and dementia care delivered with patience, consistency, and a deep respect for each individual's history and personality. For adults living with a learning disability or autism, we focus on building trust at a pace that feels right, supporting daily living, communication, and meaningful activity in ways that promote confidence and choice.

We also support people experiencing mental health challenges, offering steady, non judgemental companionship and practical help that can make difficult days more manageable. Our experience in physical disability care means we assist with mobility, personal care, and everyday tasks in a way that protects dignity and encourages independence wherever possible. For those living with visual or hearing impairment, we adapt how we communicate and move through the home, ensuring every interaction feels clear, calm, and respectful. We are equally committed to younger adults, recognising that care needs do not always follow age, and tailoring our approach so that lifestyle, goals, and aspirations remain firmly at the centre of everything we do.

In practice, this means families can expect a thoughtful, personalised plan rather than a one size fits all routine. Visits may include help with washing and dressing, medication prompts, preparing meals, light housework, shopping, attending appointments, or simply sharing a cup of tea and a conversation. For loved ones who live further away, knowing that a familiar carer is calling in regularly can offer enormous peace of mind, and we aim to be a reliable point of contact whenever questions or concerns arise.

We are pleased to hold an overall Good rating from the Care Quality Commission, with Good ratings across each of the five key areas the CQC examines: Safe, Effective, Caring, Responsive, and Well led. This independent recognition reflects our ongoing commitment to safe practice, effective support, genuine kindness, responsiveness to changing needs, and strong, accountable leadership behind the scenes. For families weighing up their options, a consistent Good across every domain offers meaningful reassurance that the fundamentals of good care are being delivered day in, day out.

Choosing home care is a deeply personal decision, and we understand that it often comes at an emotional time. Whether you are planning ahead for a parent, supporting a partner through a new diagnosis, or arranging care for yourself, we are here to listen without pressure and to answer your questions honestly. If you would like to learn more about how we can help in Newton Le Willows and across the wider St. Helens area, please get in touch. We would be glad to talk through your situation and explore how we can support your family with warmth, professionalism, and care that truly feels like home.

Common questions about Santa Monica Healthcare Group

Where is Santa Monica Healthcare Group located?

Santa Monica Healthcare Group is a home care agency based in Newton Le Willows, St. Helens (WA12 9ER), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Santa Monica Healthcare Group provide?

Santa Monica Healthcare Group is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Santa Monica Healthcare Group's CQC rating?

Santa Monica Healthcare Group is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 November 2018. You can read the full CQC report from the link on this page.

Does Santa Monica Healthcare Group provide dementia care?

Yes. Santa Monica Healthcare Group supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Newton Le Willows

This agency provides care within approximately 10 miles of their Newton Le Willows office. Radius is approximate — claim to update

Contact Santa Monica Healthcare Group

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 23 November 2018
  • Report published: 23 November 2018

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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