New Day Care
New Day Care is a home care agency in Newton-le-willows, St. Helens (WA12 9QT). It holds a CQC rating of Good.
About New Day Care
At New Day Care, we provide home care support to people living in Newton-le-willows and the wider St. Helens area. Our focus is on helping individuals stay in the comfort of their own homes, maintaining their independence and living life on their own terms. We work with older adults, younger adults and people living with dementia or a physical disability. Every person we support has their own story, their own routines and their own way of doing things, and we try our best to reflect that in the care we provide. We do not believe in a one size fits all approach. Instead, we take the time to get to know each individual and the people around them, so that the support we offer genuinely fits into their life rather than disrupting it. Our team is made up of care workers who take their responsibilities seriously and treat the people they visit with real respect and kindness. We understand that inviting someone into your home requires a great deal of trust, and we never take that lightly. Whether we are supporting someone with personal care, helping them keep on top of daily tasks or simply being a familiar and friendly face, we aim to make every visit count. We are proud that our most recent inspection by the Care Quality Commission resulted in an overall rating of good. That result reflects the consistent effort our team puts in day to day, and it encourages us to keep improving. If you are looking for home care support for yourself or someone you care about, we would be happy to have a conversation about how we might be able to help. Getting the right support in place can make an enormous difference, and we are here to make that process as straightforward and reassuring as possible.
Care provided at New Day Care
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 14 February 2019
Read the full inspection report on the CQC website.
Common questions about New Day Care
Where is New Day Care located?
New Day Care is a home care agency based in Newton-le-willows, St. Helens (WA12 9QT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does New Day Care provide?
New Day Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is New Day Care's CQC rating?
New Day Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 February 2019. You can read the full CQC report from the link on this page.
Does New Day Care provide dementia care?
Yes. New Day Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about New Day Care
Can they support someone living with dementia at home?
Yes. Yes. New Day Care LTD is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. New Day Care LTD covers roughly 10 miles from Newton-le-willows.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
New Day Care LTD has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from New Day Care LTD. Actual fees depend on the room, the level of care and how it is funded.
More about the care at New Day Care
Dementia Care at New Day Care
Keeping to the same faces and the same order of things is the single most useful offer a home care agency can make to someone with dementia. New Day Care is registered to provide dementia care. Ask what dementia training carers have completed and whether a small consistent team can be arranged. Find out how distress, repetition and refusal of help are approached in practice. Since the condition progresses, establish how extra calls are added and at what point the agency would advise that home is no longer the right place. Straight answers on that are worth more than reassurance.
Home Care at New Day Care
Every home care package is a compromise between what would be ideal and what can be afforded, and being clear about that from the start saves disappointment. New Day Care supports people in Newton le Willows and the surrounding area. The service was rated good by the Care Quality Commission, though the inspection took place in February 2019 and a good deal may have changed. The council will assess need and contribute to costs for those who qualify on means as well as need. Privately funded care in the North West is usually quoted at 25 to 30 pounds an hour. Ask how complaints are handled and how often the quality of visits is checked.
Older Person Care at New Day Care
Help with the first hour of the day keeps a great many older people in their own homes far longer than would otherwise be possible. New Day Care is registered for older person care. A morning call usually covers washing, dressing, medication and breakfast, with further visits added as needs grow. Ask how visit lengths are decided, how continuity of carers is protected, and what notice is given when the rota changes. Evening and overnight cover should be clarified at the outset. Hourly rates in the North West generally run from 25 to 30 pounds.
Younger Adults at New Day Care
Care that fits around a job, a course or a young family looks quite unlike care built around an armchair. New Day Care is registered to support adults under 65. Ask how flexible the visit times are and what is done to match carers sensibly to younger clients.
Physical Disability at New Day Care
Moving safely between bed, chair and bathroom is usually the central problem in physical disability support at home. New Day Care is registered in this area. Ask how transfers are assessed, whether two carers can attend where a hoist is involved, and how the agency works with community therapists.
Explore more
- Home care in St. Helens
- All home care
- Care funding calculator
- Dementia signs checklist
- Care advice guides
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