Care Connect UK

Care Connect UK is a home care agency in Liverpool, Sefton (L23 8TH). It holds a CQC rating of Good.

About Care Connect UK

We are a home care agency working across Sefton and the surrounding parts of Liverpool, supporting people in their own homes. The people we visit are varied. Older people, many living with dementia. Adults with a learning disability or autism. People with mental health needs, including eating disorders. People with physical disabilities or with sight and hearing loss. Younger adults. People whose lives have been affected by alcohol or drugs. That breadth means we cannot work from a single template and we do not try to. Support might be short daily calls covering personal care, medication and a meal. It might be longer sessions built around getting out and doing something worthwhile. It might be help to keep a tenancy going, attend appointments and manage the parts of life that have become unmanageable. We agree it with the person first and everyone else second. We are honest about our limits too. Where somebody needs something we could not provide properly, we say so rather than take the work on and manage it badly. Continuity is what people feel most in this work, so we try to keep the same carers with the same people. It is what allows somebody to see that today is not like other days. Our most recent overall rating from the Care Quality Commission is good. If you are looking for support at home in this area, please get in touch.

Care provided at Care Connect UK

Read the full inspection report on the CQC website.

Common questions about Care Connect UK

Where is Care Connect UK located?

Care Connect UK is a home care agency based in Liverpool, Sefton (L23 8TH), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Care Connect UK provide?

Care Connect UK is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Care Connect UK's CQC rating?

Care Connect UK is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 March 2025. You can read the full CQC report from the link on this page.

Does Care Connect UK provide dementia care?

Yes. Care Connect UK supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Care Connect UK

Can they support someone living with dementia at home?

Yes. Yes. Care Connect UK is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Care Connect UK covers roughly 10 miles from Liverpool.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North West

Care Connect UK has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Care Connect UK. Actual fees depend on the room, the level of care and how it is funded.

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