New Directions - Reablement Service

Logo of Sefton New Directions Limited - Reablement Service, a home care agency in Bootle, Sefton, offering older person care, dementia care, mental health care and learning disability and autism support.

New Directions - Reablement Service is a home care agency in Bootle, Sefton (L30 5QH). It holds a CQC rating of Good.

About New Directions - Reablement Service

Sefton New Directions provides care and support to people in their own homes in Bootle and across Sefton. We work with older people and younger adults, people living with dementia, adults with learning disabilities and autism, people managing mental health conditions, and people with physical disabilities. A good deal of our work is about helping somebody get back to managing for themselves rather than settling into being looked after. Often people come to us after a spell in hospital, an illness or a fall, when confidence has taken a knock and the ordinary business of the day has become daunting. We work on what somebody wants to be able to do alone, we practise it with them rather than around them, and we step back as they take it on. Where ongoing support is genuinely needed, we provide it honestly and review it as circumstances change. Visits can cover help with washing and dressing, medicines, meals, the household and shopping, and support to get out to appointments, groups, work or simply to see people. We keep the team around each person small, which matters especially for anybody living with dementia, and we agree the plan with the person rather than writing it about them. Our most recent overall rating from the Care Quality Commission is good.

Care provided at New Directions - Reablement Service

Read the full inspection report on the CQC website.

Common questions about New Directions - Reablement Service

Where is New Directions - Reablement Service located?

New Directions - Reablement Service is a home care agency based in Bootle, Sefton (L30 5QH), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does New Directions - Reablement Service provide?

New Directions - Reablement Service is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is New Directions - Reablement Service's CQC rating?

New Directions - Reablement Service is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 December 2019. You can read the full CQC report from the link on this page.

Does New Directions - Reablement Service provide dementia care?

Yes. New Directions - Reablement Service supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about New Directions - Reablement Service

Can they support someone living with dementia at home?

Yes. Yes. Sefton New Directions Limited - Reablement Service is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Sefton New Directions Limited - Reablement Service covers roughly 10 miles from Bootle.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North West

Sefton New Directions Limited - Reablement Service has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Sefton New Directions Limited - Reablement Service. Actual fees depend on the room, the level of care and how it is funded.

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