Creative Support - Personalised Services

Logo of Creative Support - Salford Personalised Services, a home care agency in Manchester, Salford, offering older person care, learning disability and autism support and younger adults care.

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About Us

Here at Creative Support in Salford, we provide home care to people living in the local community across Manchester and the surrounding area. We work with older people, younger adults, and people with learning disabilities or autism, supporting them to live as independently as possible in their own homes.

We know that inviting a care team into your home is a big decision, and we do not take that trust lightly. From the very first conversation, we take time to understand what matters to each person, what their daily life looks like, and how they want to be supported. Care is never one size fits all, and we genuinely shape our support around the individual rather than the other way around.

Our team works hard to build consistent, meaningful relationships with the people we support. Familiar faces matter, and we do our best to ensure people see the same carers regularly so that trust can grow naturally over time. We also keep communication open with families and loved ones, because we understand that good care extends beyond the person at the centre of it.

We are proud that our most recent inspection by the Care Quality Commission rated us as Good across our service. That means a great deal to us, not simply as a formal recognition but as a reflection of the work our staff put in every single day. We never stop looking at how we can do things better, and we welcome feedback from the people we support as part of how we grow and improve.

If you are looking for home care support in Salford or the wider Manchester area, we would be very happy to have a conversation about how we might be able to help. Getting in touch is the first step, and there is no pressure or obligation involved.

Common questions about Creative Support - Personalised Services

Where is Creative Support - Personalised Services located?

Creative Support - Personalised Services is a home care agency based in Manchester, Salford (M27 6AH), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Creative Support - Personalised Services provide?

Creative Support - Personalised Services is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.

What is Creative Support - Personalised Services's CQC rating?

Creative Support - Personalised Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 2 February 2018. You can read the full CQC report from the link on this page.

Coverage Area

Within 10 miles of Manchester

This agency provides care within approximately 10 miles of their Manchester office. Radius is approximate — claim to update

Contact Creative Support - Salford Personalised Services

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Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

More about the care at Creative Support - Salford Personalised Services

What each type of care involves, and the questions worth asking when you call or visit.

Older Person Care

The most recent CQC inspection, in February 2018, rated this service good. Creative Support in Salford is registered for older person care, which day to day means help with washing and dressing, meals, support with medication and company. The agency says it takes time from the first conversation to understand what matters to each person and how they want to be supported. A rating from 2018 describes a period rather than a permanent state, so ask what has changed since. Ask how long the shortest call lasts, who answers out of hours, and how a missed visit is picked up.

Learning Disability / Autism

Creative Support has held this registration since 18 March 2016. The Salford service is registered for learning disability and autism, where support at home usually means help built around a person's own goals, steady routines, independence in daily tasks and whatever sensory needs shape the day. Packages like this are often commissioned and reviewed by Salford, so ask who attends those reviews.

Younger Adults

Seeing the same carers regularly so that trust can grow is what this Manchester service says it works at. Registration covers adults under 65, and at that age the question is whether visits fit around work, study and other commitments rather than setting the shape of the week. Ask what hours can be covered in evenings and at weekends.

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 2 February 2018
  • Report published: 2 February 2018

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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