Helping Hands

Helping Hands is a home care agency in Eccles, Salford (M30 0QT). It holds a CQC rating of Good.

About Helping Hands

We at Helping Hands are proud to provide compassionate home care across Eccles and the wider Salford area, supporting people to live safely, comfortably and independently in the place they know best: their own home. Operating throughout the M postcode area and the surrounding North West communities, our team travels to residents wherever they call home, whether that is a quiet suburban street, a town centre flat, or a family house shared with loved ones. By bringing care directly to the doorstep, we help remove the upheaval that can come with moving into a residential setting, allowing familiar surroundings, treasured belongings and daily routines to remain at the heart of everyday life. Our care is tailored around the individual, and we support a wide range of needs. For older people, this might mean a helping hand with personal care, medication prompts, meal preparation or simply a friendly companion during the day. For those living with dementia, we take a patient, person centred approach, focusing on what each person can do, gently supporting memory and routine, and offering reassurance to families who may be navigating a difficult and emotional journey. We also support younger adults, people with physical disabilities, and individuals with learning disabilities or autism. In practice, this means working closely with each person and their loved ones to understand preferences, communication styles, aspirations and daily rhythms. Our aim is always to promote choice, dignity and independence, whether that involves support with education, employment, community activities, or the practical tasks of running a household. Families choosing home care often tell us they want peace of mind above all. That is why continuity, reliability and clear communication sit at the core of how we work. We take time to introduce our carers, listen to what matters most, and adapt our support as circumstances change, whether needs are short term following a hospital stay or part of a longer term care plan. We are pleased to be rated Good overall by the Care Quality Commission, with Good ratings across every domain including Safe, Effective, Caring, Responsive and Well led. For families, this independent assessment offers valuable reassurance that the care being delivered meets the standards expected by England's care regulator, and that safety, kindness and strong leadership are woven through what we do each day. Choosing care for yourself or someone you love is a deeply personal decision, and we understand how many questions you may have. Please do reach out to arrange a conversation, ask about availability in your part of Eccles or Salford, and explore whether our support could be the right fit for your family. We are here to listen, to guide you through your options, and to walk alongside you every step of the way.

Care provided at Helping Hands

Read the full inspection report on the CQC website.

Common questions about Helping Hands

Where is Helping Hands located?

Helping Hands is a home care agency based in Eccles, Salford (M30 0QT), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Helping Hands provide?

Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Helping Hands's CQC rating?

Helping Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 July 2018. You can read the full CQC report from the link on this page.

Does Helping Hands provide dementia care?

Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Helping Hands

Can they support someone living with dementia at home?

Yes. Yes. Helping Hands is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Helping Hands covers roughly 10 miles from Eccles.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North West

Helping Hands has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Helping Hands. Actual fees depend on the room, the level of care and how it is funded.

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