Comfort Call - Astley Court

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About Us

Comfort Call at Astley Court provides care at home for people across Salford and the surrounding parts of Manchester. We support a broad range of needs, and what connects the work is building support around the person rather than around a category.

Our carers visit older people who need help with personal care, medication, meals and mobility, and we support people living with dementia in the place where familiar routines already do so much good. We also work with adults who have a learning disability and autistic adults, people managing mental health conditions, people living with a physical disability, people with sight or hearing loss, younger adults, and people affected by alcohol or drug misuse, where consistency and an absence of judgement matter more than anything else.

Support is agreed with the person, reviewed as needs change, and delivered by familiar carers wherever we can manage it.

Our most recent overall rating from the Care Quality Commission is Requires Improvement. We would rather put that in front of you now than have you come across it later. We took the findings seriously, we have been working through them, and we are willing to discuss the detail with anyone who asks.

If you would like to talk about care at home in this area, please call and we will arrange to visit.

Common questions about Comfort Call - Astley Court

Where is Comfort Call - Astley Court located?

Comfort Call - Astley Court is a home care agency based in Manchester, Salford (M44 5DW), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Comfort Call - Astley Court provide?

Comfort Call - Astley Court is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Comfort Call - Astley Court's CQC rating?

Comfort Call - Astley Court is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 26 October 2017. You can read the full CQC report from the link on this page.

Does Comfort Call - Astley Court provide dementia care?

Yes. Comfort Call - Astley Court supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Manchester

This agency provides care within approximately 10 miles of their Manchester office. Radius is approximate — claim to update

Contact Comfort Call - Astley Court

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 26 October 2017
  • Report published: 26 October 2017

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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