Human Support Group

Human Support Group is a home care agency in Middlesbrough, Redcar and Cleveland (TS6 6TL). It holds a CQC rating of Good.

About Human Support Group

We are the Human Support Group in Middlesbrough, and we provide care in people's own homes across the area. We support older people, including many living with dementia, people living with mental ill health, people with physical disabilities, people living with sight or hearing loss, and younger adults. Home care stands or falls on reliability, so that is where our effort goes first. Turning up when we said we would. Sending somebody the person already knows. Telling a family promptly if a visit has to change. None of that is glamorous, but it is what people actually notice, and it is the difference between support that helps and support that becomes another thing to worry about. Every arrangement begins with a conversation in the person's own home. How does the day run now? What has become difficult? What do you still want to do for yourself, and where would a hand genuinely help? From those answers we agree the visits, which might be a single short call, several a day, or a longer stretch so that a relative caring full time can get out of the house properly. We revise the plan as needs move. For people living with dementia, familiarity does more good than anything else we could offer, so continuity of staff is something we work at rather than mention in passing. Our most recent overall rating from the Care Quality Commission is good. Ring us if you would like to talk it through.

Care provided at Human Support Group

Read the full inspection report on the CQC website.

Common questions about Human Support Group

Where is Human Support Group located?

Human Support Group is a home care agency based in Middlesbrough, Redcar and Cleveland (TS6 6TL), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Human Support Group provide?

Human Support Group is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Human Support Group's CQC rating?

Human Support Group is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 October 2018. You can read the full CQC report from the link on this page.

Does Human Support Group provide dementia care?

Yes. Human Support Group supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Human Support Group

Can they support someone living with dementia at home?

Yes. Yes. Human Support Group Limited - Middlesbrough is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Human Support Group Limited - Middlesbrough covers roughly 10 miles from Middlesbrough.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North East

Human Support Group Limited - Middlesbrough has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Human Support Group Limited - Middlesbrough. Actual fees depend on the room, the level of care and how it is funded.

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