Carers Trust Epping, Havering, Harlow and (TuVida)

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About Us

We at Carers Trust Epping, Havering, Harlow and Redbridge (TuVida) are proud to provide compassionate home care across Romford and the wider Redbridge community, supporting people to live well in the place they know best: their own home.

Operating from the RM postcode area, our team reaches families throughout Romford and the surrounding boroughs of Epping, Havering, Harlow and Redbridge. Because we deliver care directly within the familiar surroundings of each person's home, our focus is on adapting to your environment, your routines, and the small details that make a house feel like home. This local presence means we understand the community we serve and can respond to the practical needs of families across the region.

Our care is shaped around the individual, and we support a wide range of people with diverse needs. For older people, we provide gentle, respectful assistance with daily living, helping to maintain independence and dignity at every stage. For those living with dementia, we take a patient, consistent approach, building trusted relationships that bring reassurance to both the person we care for and their loved ones. We also support adults with learning disabilities and autism, offering care that respects each person's preferences, communication style and pace.

We work alongside people experiencing mental health challenges, providing steady, non-judgemental support that promotes wellbeing and confidence. For those living with a physical disability or with visual or hearing impairment, our team focuses on enabling independence, removing barriers to daily life and ensuring that every interaction is accessible and considerate. We also extend our care to younger adults who benefit from tailored support to live the life they choose.

In practice, this means our visits are never one size fits all. Whether it is help with personal care, medication, mobility, meal preparation, companionship or support with appointments and community activities, we work with families to build a plan that genuinely fits. We know that inviting carers into the home is a significant step, and we treat that trust with the seriousness it deserves.

The Care Quality Commission rated our agency Good overall at its most recent inspection in December 2022, with Good ratings across all five domains: Safe, Effective, Caring, Responsive and Well-led. For families, this independent assessment offers reassurance that the care we provide is safe, that our team is skilled and well supported, that people feel genuinely cared for, that we respond thoughtfully to changing needs, and that our leadership upholds strong standards throughout the organisation.

If you are exploring home care for yourself or a loved one in Romford or the surrounding areas, we warmly invite you to get in touch. We understand how much thought goes into this decision, and we are here to listen, answer your questions and help you feel confident about the next step.

Common questions about Carers Trust Epping, Havering, Harlow and (TuVida)

Where is Carers Trust Epping, Havering, Harlow and (TuVida) located?

Carers Trust Epping, Havering, Harlow and (TuVida) is a home care agency based in Romford, Redbridge (RM6 4YG), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Carers Trust Epping, Havering, Harlow and (TuVida) provide?

Carers Trust Epping, Havering, Harlow and (TuVida) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Carers Trust Epping, Havering, Harlow and (TuVida)'s CQC rating?

Carers Trust Epping, Havering, Harlow and (TuVida) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 December 2022. You can read the full CQC report from the link on this page.

Does Carers Trust Epping, Havering, Harlow and (TuVida) provide dementia care?

Yes. Carers Trust Epping, Havering, Harlow and (TuVida) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Romford

This agency provides care within approximately 10 miles of their Romford office. Radius is approximate — claim to update

Contact Carers Trust Epping, Havering, Harlow and Redbridge (TuVida)

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 7 December 2022
  • Report published: 7 December 2022

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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