Relate Service Providers

Relate Service Providers is a home care agency in Ilford, Redbridge (IG1 4DU). It holds a CQC rating of Good.

About Relate Service Providers

We provide care at home in Ilford and the surrounding part of Redbridge. The people we support include older people and younger adults, people living with dementia, adults with learning disabilities, autistic people, people with mental health conditions, people with physical disabilities, people with visual or hearing impairments and people living with eating disorders. That is a wide range of need, and it only works if we ask before we plan. For an older person, help often centres on personal care, medication, meals and keeping the house manageable. For a younger adult it is more likely to be about independence: running a home, getting to work or college, handling money and keeping appointments. Where the difficulty is around eating, what helps most is usually staff who are steady, do not make a scene of it and keep turning up. In a part of London where people are used to seeing a different carer every week, continuity is the thing worth fighting for. We try to send the same staff to the same households, because that familiarity is what allows somebody to notice when a person is unwell or not themselves. Our staff are trained for the needs they are asked to meet and have senior colleagues they can reach. Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking into care at home, please get in touch for an honest conversation.

Care provided at Relate Service Providers

Read the full inspection report on the CQC website.

Common questions about Relate Service Providers

Where is Relate Service Providers located?

Relate Service Providers is a home care agency based in Ilford, Redbridge (IG1 4DU), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Relate Service Providers provide?

Relate Service Providers is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Relate Service Providers's CQC rating?

Relate Service Providers is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 12 May 2023. You can read the full CQC report from the link on this page.

Does Relate Service Providers provide dementia care?

Yes. Relate Service Providers supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Relate Service Providers

Can they support someone living with dementia at home?

Yes. Yes. Relate Service Providers Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Relate Service Providers Ltd covers roughly 10 miles from Ilford.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the London

Relate Service Providers Ltd has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Relate Service Providers Ltd. Actual fees depend on the room, the level of care and how it is funded.

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