Comfort Call - St Andrews House

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About Us

We provide care at home in Nottingham and the surrounding area, supporting older people and younger adults, including people living with dementia, people with physical disabilities and people with loss of sight or hearing.

Most people who approach us are trying to avoid a move they do not want. Our part in that is practical: visits at the times that suit, help with washing and dressing, support with medication, a hand with meals, shopping and housework, assistance to move about safely, and company for somebody who spends too much of the week alone. Where needs are greater we arrange more frequent calls, and where they change we revisit the plan rather than leaving it as it was first agreed.

Continuity is the part we work hardest at. A carer who knows somebody notices when they are unwell, in pain or unusually quiet, and the person is spared explaining themselves again and again. For people living with dementia, a familiar and unhurried visit does more good than anything written in a care plan, and where sight or hearing is poor, small habits matter: saying who you are on coming in and leaving things where they were put.

Our carers are trained for the needs they are asked to meet and can reach senior colleagues for advice. Our most recent inspection by the Care Quality Commission rated us good overall.

If you are weighing up care at home, please get in touch for an honest conversation.

Common questions about Comfort Call - St Andrews House

Where is Comfort Call - St Andrews House located?

Comfort Call - St Andrews House is a home care agency based in Nottingham, Nottinghamshire (NG3 6DS), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Comfort Call - St Andrews House provide?

Comfort Call - St Andrews House is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Comfort Call - St Andrews House's CQC rating?

Comfort Call - St Andrews House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 July 2022. You can read the full CQC report from the link on this page.

Does Comfort Call - St Andrews House provide dementia care?

Yes. Comfort Call - St Andrews House supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Nottingham

This agency provides care within approximately 10 miles of their Nottingham office. Radius is approximate — claim to update

Contact Comfort Call - St Andrews House

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 26 July 2022
  • Report published: 26 July 2022

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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