SureCare

SureCare is a home care agency in Scarborough, North Yorkshire (YO11 3TU). It holds a CQC rating of Good.

About SureCare

SureCare Scarborough is a home care agency supporting adults in their own homes across the town and the surrounding area. The people we work with are a broad mix: older people and younger adults, people living with dementia, adults with a learning disability and autistic adults, people with a physical disability or a sensory impairment, and people managing a mental health condition. That range means there is no single way of working, and we plan each person's support individually. Continuity is where we put most of our planning effort. Sending whoever happens to be nearest is easier to arrange and produces a procession of strangers arriving at the most personal moments of somebody's day. Building a small regular team around each person takes more work, and it means the person at the door knows the household and knows what the person is normally like. Support is agreed with the individual and with anyone they want involved, written in plain language and revisited as circumstances change. Our most recent overall rating from the Care Quality Commission is good. If you are arranging care at home locally, please get in touch. We will talk through what would help and be honest about where we are not the right answer.

Care provided at SureCare

Read the full inspection report on the CQC website.

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Common questions about SureCare

Where is SureCare located?

SureCare is a home care agency based in Scarborough, North Yorkshire (YO11 3TU), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does SureCare provide?

SureCare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is SureCare's CQC rating?

SureCare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 February 2019. You can read the full CQC report from the link on this page.

Does SureCare provide dementia care?

Yes. SureCare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about SureCare

Can they support someone living with dementia at home?

Yes. Yes. First Call Community System T/A SureCare Scarborough is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. First Call Community System T/A SureCare Scarborough covers roughly 10 miles from Scarborough.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the Yorkshire & Humberside

First Call Community System T/A SureCare Scarborough has not published its fees yet. These are typical hourly rates for the Yorkshire & Humberside, so you know roughly what to expect before you call.

Indicative figures for the Yorkshire & Humberside, not a quote from First Call Community System T/A SureCare Scarborough. Actual fees depend on the room, the level of care and how it is funded.

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