Wishes Care and Support Yorkshire

Unclaimed Profile
Older Person Care
Dementia Care
Mental Health
Physical Disability
Visual / Hearing Impairment
Younger Adults
CQC: Requires Improvement
Home Care Agency

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Coverage Radius: 10 mi
Last CQC Inspection: 2024

About Us

We at Wishes Care and Support Yorkshire- Richmond are proud to offer compassionate home care across Richmond and the surrounding North Yorkshire communities, supporting people to live well in the place they know and love best: their own home.

Operating from the DL postcode area, our team is well placed to reach those living throughout Richmond and the wider rural and town communities of North Yorkshire. As a home care provider, we bring our support directly to residents, meaning there is no unfamiliar environment to adjust to and no disruption to the routines, surroundings, and memories that make a house a home. Whether someone lives in a cottage in the dales, a family home in town, or sheltered accommodation, our carers travel to them.

Our specialisms reflect the breadth of needs we are able to meet. We provide older person care for those who simply need a helping hand to remain independent, as well as dementia care delivered with patience, gentleness, and an understanding of how unsettling memory loss can feel for both the individual and their loved ones. We support adults living with mental health conditions, offering a steady and reassuring presence, and we care for people with physical disabilities, helping with mobility, personal care, and the practical tasks that can otherwise become barriers to a full life. We also assist those with visual or hearing impairments, adapting our communication and approach so that every person feels understood and respected. Our support extends to younger adults too, recognising that the need for thoughtful, dignified care is not defined by age.

In practice, this means families can expect care that is shaped around the individual rather than a fixed routine. It might be a morning visit to help with washing, dressing, and breakfast, companionship through the afternoon, medication prompts, support with meals, or assistance with the small but important moments that allow someone to feel themselves. For relatives, it brings the reassurance of knowing a familiar carer is checking in, sharing updates, and noticing the subtle changes that matter.

Following our most recent CQC inspection in December 2024, we received an overall rating of Requires Improvement. We want to be open about this. Inspectors recognised the genuine warmth of our team, rating us Good for being Caring and Good for being Responsive, which reflects the relationships our carers build and the way we tailor support to each person. At the same time, we acknowledge the areas highlighted as Requires Improvement in Safe, Effective, and Well led, and we are actively working to strengthen these aspects of our work. Transparency matters to us, and we welcome conversations with families about the steps we are taking.

If you are exploring home care for someone you love in Richmond or the surrounding area, we would be glad to talk with you, listen carefully to your situation, and explain how we might help. Choosing care is a significant decision, and we are here to support you through it with honesty, kindness, and respect.

Common questions about Wishes Care and Support Yorkshire

Where is Wishes Care and Support Yorkshire located?

Wishes Care and Support Yorkshire is a home care agency based in Richmond, North Yorkshire (DL10 4QA), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Wishes Care and Support Yorkshire provide?

Wishes Care and Support Yorkshire is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Wishes Care and Support Yorkshire's CQC rating?

Wishes Care and Support Yorkshire is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 18 December 2024. You can read the full CQC report from the link on this page.

Does Wishes Care and Support Yorkshire provide dementia care?

Yes. Wishes Care and Support Yorkshire supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Richmond

This agency provides care within approximately 10 miles of their Richmond office. Radius is approximate — claim to update

Contact Wishes Care and Support Yorkshire Ltd- Richmond

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).