JS Care Agency

Logo of JS Care Agency, a home care agency in London, Newham, offering older person care, dementia care, learning disability and autism support and physical disability support.

JS Care Agency is a home care agency in London, Newham (E16 1AH). It holds a CQC rating of Good.

About JS Care Agency

We at JS Care Agency are proud to offer compassionate home care across London, supporting individuals in the comfort and familiarity of their own homes throughout Newham and the surrounding areas. As a dedicated home care agency, we believe that quality support should always feel personal, respectful, and shaped around the person receiving it. Based in the E postcode area of London, our team works within the vibrant and diverse community of Newham, delivering care directly to residents wherever they call home. This community focused approach means we understand the local area well, and we take pride in being a trusted presence for families across the borough. By bringing care into the home environment, we help the people we support maintain their routines, their independence, and the meaningful connections that matter most to them. Our care encompasses a broad range of specialisms, allowing us to walk alongside individuals with very different needs and life stories. We provide dedicated support for older people, including those living with dementia, offering gentle reassurance, patience, and consistency that can make a genuine difference to daily wellbeing. For younger adults, and for individuals with learning disabilities or autism, our approach focuses on empowering choice, building confidence, and encouraging meaningful engagement with the world around them. We also support people with physical disabilities and those living with visual or hearing impairments, adapting our communication and practical assistance so that every person feels understood, respected, and safe. In practice, this means our care can look like companionable support with everyday tasks, help with personal care delivered sensitively and with dignity, assistance with medication, or specialist attention for more complex needs. For families, it offers something equally important: peace of mind. Knowing that a familiar, capable carer is providing thoughtful support can ease the worry that so often comes with arranging care for a loved one, and it allows families to spend their time together in the ways that matter, rather than shouldering every responsibility alone. We are pleased to hold an overall rating of Good from the Care Quality Commission, following our most recent inspection in November 2022. This positive rating extends across every one of the five key areas assessed by the CQC, with Good ratings for being safe, effective, caring, responsive, and well led. For families considering care, this consistency across every domain offers meaningful reassurance that the standards we uphold are not confined to one area of our work, but are woven throughout everything we do, from the way we safeguard those in our care to the leadership and culture that guide our team. Choosing home care is a significant decision, and we understand that families often approach it with a mixture of hope, uncertainty, and love for the person at the heart of it all. If you are exploring support for yourself or someone dear to you in London or the wider Newham area, we would be glad to have a warm, unhurried conversation about what care could look like. Please reach out whenever you feel ready, and let us help you take the next step with confidence.

Care provided at JS Care Agency

Read the full inspection report on the CQC website.

Common questions about JS Care Agency

Where is JS Care Agency located?

JS Care Agency is a home care agency based in London, Newham (E16 1AH), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does JS Care Agency provide?

JS Care Agency is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is JS Care Agency's CQC rating?

JS Care Agency is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 November 2022. You can read the full CQC report from the link on this page.

Does JS Care Agency provide dementia care?

Yes. JS Care Agency supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about JS Care Agency

Can they support someone living with dementia at home?

Yes. Yes. JS Care Agency is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. JS Care Agency covers roughly 10 miles from London.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the London

JS Care Agency has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from JS Care Agency. Actual fees depend on the room, the level of care and how it is funded.

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