Brightstar Care

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About Us

We provide care at home in Newham and the surrounding part of London, supporting older people and younger adults, including people living with dementia and people with physical disabilities.

Our part is practical. We arrange visits at the times that suit, help with washing and dressing, support with medication, a hand with meals, shopping and housework, and assistance to move about the house safely. Where needs are greater we arrange more frequent calls, and where they change we review the plan rather than leaving it as it was first agreed.

In a part of London where people are used to seeing a different carer every week, continuity is the thing worth fighting for. A carer who knows somebody notices when they are unwell, in pain or unusually quiet, and the person is spared explaining themselves over and over. For people living with dementia, a familiar and unhurried visit does more good than anything written in a care plan.

Our carers are trained for the needs they are asked to meet and can reach a senior colleague whenever they need advice. We do not yet hold an overall rating from the Care Quality Commission and are happy to discuss that openly with anyone considering us.

If you are looking into care at home for yourself or a relative, please get in touch for an honest conversation.

Common questions about Brightstar Care

Where is Brightstar Care located?

Brightstar Care is a home care agency based in London, Newham (E13 8QE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Brightstar Care provide?

Brightstar Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.

Does Brightstar Care provide dementia care?

Yes. Brightstar Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of London

This agency provides care within approximately 10 miles of their London office. Radius is approximate — claim to update

Contact Brightstar Care Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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