The Shrubbery

The Shrubbery is a home care agency in Gillingham, Medway (ME7 4AQ).

About The Shrubbery

The Shrubbery provides care and support to people in Gillingham and across Medway. We work with adults who need help to manage daily life, whether that support is provided in their own home or in a residential setting, and we plan it around the person rather than around a standard package. The people we support include older people, many living with dementia, adults with a learning disability and autistic adults, people managing a mental health condition, people with a physical disability, people with a visual or hearing impairment and younger adults. With a range that wide, we listen carefully before we plan anything, because assumptions are the quickest route to getting support wrong. Practical help can cover personal care, medication and health appointments, meals, housework, moving about safely, getting to appointments and out into the community, and company for people who spend more time alone than they would choose. We write down clearly what support should achieve so that everyone involved works the same way. Respite is available as well, giving family carers a planned break while their relative is somewhere properly supported. We keep families informed, review support as circumstances change and take it seriously when we are told something is not right. If you would like to talk things through, please get in touch.

Care provided at The Shrubbery

Read the full inspection report on the CQC website.

Common questions about The Shrubbery

Where is The Shrubbery located?

The Shrubbery is a home care agency based in Gillingham, Medway (ME7 4AQ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does The Shrubbery provide?

The Shrubbery is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

Does The Shrubbery provide dementia care?

Yes. The Shrubbery supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Does The Shrubbery offer respite or short-term care?

Yes. The Shrubbery offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about The Shrubbery

Can they support someone living with dementia at home?

Yes. Yes. The Shrubbery is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. The Shrubbery covers roughly 10 miles from Gillingham.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South East

The Shrubbery has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from The Shrubbery. Actual fees depend on the room, the level of care and how it is funded.

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