Intrinsic Care

Logo of Intrinsic Care, a home care agency in Chatham, Medway, offering older person care, dementia care, mental health care and learning disability and autism support.

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About Us

Intrinsic Care provides support at home for people in Chatham and across Medway. The people we visit include older people, many of them living with dementia, as well as younger adults, people with a learning disability or autism, people with a physical disability, people with sight or hearing loss and people managing mental health conditions.

With a range that wide we do not pretend one approach fits everybody. We spend proper time at the start understanding how somebody lives, what they want help with and what they would rather keep doing themselves, and we then think carefully about which carer suits which person. The right match makes more difference than anything written in a plan, and once it is working we protect it by keeping the same small team visiting.

Visits can cover personal care and medication, cooking, shopping and housework, support to get out into the community or to work and college, or company for somebody who sees very few people in a week. Some people need one short call a day and others need several, or support overnight.

Our most recent overall rating from the Care Quality Commission is good. We treat it as the standard we are expected to hold rather than an achievement to display, and we keep asking the people we support and their families whether we are doing what we promised. If you would like to discuss care at home in Medway for yourself or a relative, we are happy to come out and talk it through.

Common questions about Intrinsic Care

Where is Intrinsic Care located?

Intrinsic Care is a home care agency based in Chatham, Medway (ME5 9AJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Intrinsic Care provide?

Intrinsic Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Intrinsic Care's CQC rating?

Intrinsic Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 31 July 2025. You can read the full CQC report from the link on this page.

Does Intrinsic Care provide dementia care?

Yes. Intrinsic Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Chatham

This agency provides care within approximately 10 miles of their Chatham office. Radius is approximate — claim to update

Contact Intrinsic Care

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 31 July 2025
  • Report published: 31 July 2025

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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