Helping Hands

Helping Hands is a home care agency in Lutterworth, Leicestershire (LE17 4EJ). It holds a CQC rating of Requires Improvement.

About Helping Hands

Here at Helping Hands Lutterworth, we provide home care to people living in Lutterworth and the surrounding areas of Leicestershire, supporting individuals to remain in the comfort and familiarity of their own homes for as long as they choose to do so. We work with a wide range of people, including older adults, younger adults, and individuals living with dementia, learning disabilities, autism, physical disabilities, and visual or hearing impairments. We take the time to understand each person properly before care begins, because we know that no two people are the same and that a plan which works well for one person may not suit another at all. Our team is trained to provide support that genuinely fits around someone's life rather than the other way around. Whether that means help with personal care, medication, meals, or simply having a familiar face call in regularly, we aim to make sure every visit feels consistent and unhurried. The people we support deserve to feel settled and in control of their own routines, and that matters to us in a very practical, day to day sense. We are proud that our most recent inspection by the Care Quality Commission resulted in an overall rating of Good. We see that as a reflection of the hard work our carers put in every single day, and also as something we want to continue building on rather than simply rest on. If you are looking for care for yourself or for someone close to you, we would encourage you to get in touch for an informal conversation. There is no pressure and no obligation. We are simply here to answer your questions honestly and help you work out whether we might be the right fit for you or your family.

Care provided at Helping Hands

Read the full inspection report on the CQC website.

Common questions about Helping Hands

Where is Helping Hands located?

Helping Hands is a home care agency based in Lutterworth, Leicestershire (LE17 4EJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Helping Hands provide?

Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Helping Hands's CQC rating?

Helping Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 5 June 2026. You can read the full CQC report from the link on this page.

Does Helping Hands provide dementia care?

Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Helping Hands

Can they support someone living with dementia at home?

Yes. Yes. Helping Hands Lutterworth is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Helping Hands Lutterworth covers roughly 10 miles from Lutterworth.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East Midlands

Helping Hands Lutterworth has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.

Indicative figures for the East Midlands, not a quote from Helping Hands Lutterworth. Actual fees depend on the room, the level of care and how it is funded.

More about the care at Helping Hands

Dementia Care at Helping Hands

Families usually notice dementia progressing in the small refusals: the bath skipped, the post unopened, the kettle left on. Support that works keeps the day predictable, the same carers coming, and the house arranged as it has always been. Distress nearly always has a cause, so a carer who looks for pain, noise or hunger before anything else will settle it faster. Helping Hands Lutterworth is registered for dementia care, so ask what dementia training carers complete and how handover notes travel between them. Ask what the service recommends when somebody starts going out at night, and when a package would need to grow.

Home Care at Helping Hands

Visits are usually sold in blocks of thirty, forty five or sixty minutes, and the shortest are the hardest to do well. Timing matters as much as duration, because medication and meals have to land at sensible hours. Helping Hands Lutterworth in Lutterworth is registered for home care, and its last published rating from the Care Quality Commission was good, following an inspection in November 2018. Rates in the East Midlands commonly run from £26 to £31 an hour, with evenings and bank holidays sometimes charged differently. Given the age of that report, ask what has changed since and whether a further inspection is expected.

Older Person Care at Helping Hands

The point of home care for an older person is to remove obstacles rather than to take over. A good visit covers a wash, clean clothes, medication taken correctly and something to eat, and leaves the person deciding the order of it. Helping Hands Lutterworth is registered for older person care, with East Midlands rates usually between £26 and £31 an hour. Ask how many carers would appear on a fortnight's rota and whether familiar ones can be requested. Ask how late an evening call can be and what is available at weekends. Ask what happens when a carer is delayed or off sick.

Visual and Hearing Impairment at Helping Hands

Shouting is not communication, and neither is a leaflet in small print. Good practice is quieter than that: facing the person, saying who you are, better lighting, strong contrast, and keeping aids clean and charged. Helping Hands Lutterworth is registered for visual and hearing impairment, so ask how carers are trained and how equipment is checked.

Younger Adults at Helping Hands

Ambition is the thing most often missing from care plans written for younger adults. Helping Hands Lutterworth is registered for adults under 65, so ask how support is built around work, study, family or simply getting out. Ask as well how flexible visit times can be and how consistent the carers will stay.

Learning Disability and Autism at Helping Hands

Autistic adults and people with learning disabilities are badly served by rotas that change every week, so continuity is the first question. Plans should build practical independence, from cooking to travelling alone, and take sensory sensitivities seriously. Helping Hands Lutterworth is registered for this support, so ask how plans are agreed with the person and how often the council reviews them.

Physical Disability at Helping Hands

Some transfers need two people, and no amount of goodwill substitutes for the second pair of hands. Equipment matters too, from a profiling bed to a shower a chair can enter, along with carers trained to use it properly. Helping Hands Lutterworth is registered to support adults with physical disabilities, so ask about training, double up calls, and who arranges an occupational therapy assessment.

Explore more

More home care in Lutterworth

Browse all home care in Lutterworth.