Community Careline NWL

Community Careline NWL is a home care agency in Coalville, Leicestershire (LE67 3BN). It holds a CQC rating of Good.

About Community Careline NWL

Community Careline NWL provides care and support in people's own homes in Coalville and the surrounding parts of Leicestershire. Most people would far rather stay where they are than move, and our work is to make that a safe and dependable arrangement. We support older adults with the everyday things that have become harder: personal care, medication, meals, keeping the house in order and getting out when they want to. We support people living with dementia, where a familiar face arriving at an expected time does more good than any amount of organised activity. We work with people living with mental health conditions, where consistency and a relationship built steadily over time count for a great deal, and with people who have physical disabilities, helping with washing, dressing and mobility while leaving the person directing how it is done. We support people with a visual or hearing impairment, adapting how we announce ourselves, speak and explain, and people living with eating disorders, without judgement and at the pace they set. We keep the number of different workers visiting each person as small as we can manage. Our most recent overall rating from the Care Quality Commission is good. Please contact us and ask us anything you want to know.

Care provided at Community Careline NWL

Read the full inspection report on the CQC website.

Common questions about Community Careline NWL

Where is Community Careline NWL located?

Community Careline NWL is a home care agency based in Coalville, Leicestershire (LE67 3BN), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Community Careline NWL provide?

Community Careline NWL is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Eating disorder support. The full list of services is shown on this page.

What is Community Careline NWL's CQC rating?

Community Careline NWL is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 January 2020. You can read the full CQC report from the link on this page.

Does Community Careline NWL provide dementia care?

Yes. Community Careline NWL supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Community Careline NWL

Can they support someone living with dementia at home?

Yes. Yes. Community Careline NWL Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Community Careline NWL Ltd covers roughly 10 miles from Coalville.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East Midlands

Community Careline NWL Ltd has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.

Indicative figures for the East Midlands, not a quote from Community Careline NWL Ltd. Actual fees depend on the room, the level of care and how it is funded.

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