Comfort Call – West

Comfort Call – West is a home care agency in Skelmersdale, Lancashire (WN8 6NN).

About Comfort Call – West

We at Comfort Call – West Lancashire are proud to offer compassionate home care across Skelmersdale and the surrounding communities of Lancashire. As a dedicated home care agency, we bring professional support directly to those who wish to remain in the comfort and familiarity of their own homes. Operating throughout the WN postcode area and the wider West Lancashire region, our team is well placed to reach families across Skelmersdale and its neighbouring villages. Because our care is delivered in your own home, the environment remains yours: your favourite armchair, your garden view, your cherished memories on the mantelpiece. We simply add the practical support and companionship needed to make daily life easier, safer, and more enjoyable, whether that is in a quiet residential street, a warden assisted flat, or a family home shared with loved ones. Our specialisms reflect the diverse needs of the community we serve. We provide thoughtful older person care for those who value their independence but appreciate a helping hand with everyday tasks such as personal care, medication prompts, meal preparation, and light household duties. For families navigating a dementia diagnosis, our approach is patient, gentle, and person centred, focusing on routine, reassurance, and preserving dignity at every stage of the journey. We also support adults living with physical disabilities, offering practical assistance with mobility, transfers, and personal care in a way that promotes confidence and autonomy. For those with visual or hearing impairments, our team takes time to communicate clearly, adapt to individual preferences, and ensure that sensory needs are respected in every interaction. Younger adults with complex needs are equally welcome, and we tailor our support to reflect the goals, lifestyles, and aspirations of every individual we visit. In practice, this means families can expect consistency, kindness, and a genuine partnership. We work closely with relatives, healthcare professionals, and community teams to build a picture of care that truly fits, giving loved ones peace of mind whether they live nearby or at a distance. Regular reviews mean that as needs change, our support adapts alongside them. Comfort Call – West Lancashire is currently awaiting its first Care Quality Commission inspection and therefore holds a status of Not Yet Rated. Whilst a formal rating is not yet available, we remain fully committed to meeting the high standards set by the CQC and welcome open conversations with families about our approach, our training, and the safeguards we have in place. We believe trust is built through transparency, and we are always happy to answer questions in detail. If you are exploring home care options for yourself or someone dear to you in Skelmersdale or the wider West Lancashire area, we would be delighted to hear from you. Reach out for a friendly, no obligation chat, and let us help you take the next step with confidence and reassurance.

Care provided at Comfort Call – West

Read the full inspection report on the CQC website.

Common questions about Comfort Call – West

Where is Comfort Call – West located?

Comfort Call – West is a home care agency based in Skelmersdale, Lancashire (WN8 6NN), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Comfort Call – West provide?

Comfort Call – West is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does Comfort Call – West provide dementia care?

Yes. Comfort Call – West supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Comfort Call – West

Can they support someone living with dementia at home?

Yes. Yes. Comfort Call – West Lancashire is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Comfort Call – West Lancashire covers roughly 10 miles from Skelmersdale.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North West

Comfort Call – West Lancashire has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Comfort Call – West Lancashire. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More home care in Skelmersdale

Browse all home care in Skelmersdale.