County Care

County Care is a home care agency in Nelson, Lancashire (BB9 6PU).

About County Care

Lancashire County Care supports people in their own homes in Nelson and across east Lancashire. We visit older people, adults living with dementia, people managing mental ill health, adults with physical disabilities, those with sight or hearing loss and younger adults. Our work begins with a conversation rather than a form. What can somebody still manage, what has become hard work, what would they like their week to contain, and what would they rather we did not interfere with. Those answers become the plan, written in plain language, agreed with the person and with family where they want that, and revisited when circumstances change. Calls run from a short morning visit through to several longer ones a day, covering personal care, medication, meals, shopping, laundry and housework, help to get out to appointments or to see people, and genuine company for those who might otherwise go days without a conversation. For those living with dementia we keep the same carers going in and the routine steady. We plan rounds locally so calls arrive when they should, and we give notice when a regular carer is away. Carers train before they work alone and are supervised in people's homes afterwards. We are a newer team and have not yet had a full inspection of our own, which we would rather say plainly than have you find out later. Please ask us whatever you need to before deciding.

Care provided at County Care

Read the full inspection report on the CQC website.

Common questions about County Care

Where is County Care located?

County Care is a home care agency based in Nelson, Lancashire (BB9 6PU), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does County Care provide?

County Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does County Care provide dementia care?

Yes. County Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about County Care

Can they support someone living with dementia at home?

Yes. Yes. Lancashire County Care is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Lancashire County Care covers roughly 10 miles from Nelson.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North West

Lancashire County Care has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Lancashire County Care. Actual fees depend on the room, the level of care and how it is funded.

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