Complete Care Services North West

Complete Care Services North West is a home care agency in Nelson, Lancashire (BB9 7LP). It holds a CQC rating of Good.

About Complete Care Services North West

We are Complete Care North West in Nelson, a home care agency supporting adults across this part of Lancashire. We provide care in people's own homes, with the aim of making that a realistic option for as long as someone wants it. We support older people and people living with dementia, people living with mental health conditions, people with physical disabilities, people with a visual or hearing impairment, younger adults, and people whose lives have been affected by alcohol or drug misuse. Those are genuinely different kinds of work and we do not pretend a single approach covers them all. What holds them together is that the plan is built around the person and reviewed when their life moves on. Practically, our visits cover personal care, support with medication, meals, help around the house, getting out, and company. Some people need a brief call once a day and others need us several times. We think continuity matters more than almost anything else in this work, particularly where trust has taken time to establish. So we try to keep the same small group of workers going to the same person, and we keep to the times we have agreed. Our most recent overall rating from the Care Quality Commission is good. Please get in touch if you would like to discuss support at home.

Care provided at Complete Care Services North West

Read the full inspection report on the CQC website.

Common questions about Complete Care Services North West

Where is Complete Care Services North West located?

Complete Care Services North West is a home care agency based in Nelson, Lancashire (BB9 7LP), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Complete Care Services North West provide?

Complete Care Services North West is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Complete Care Services North West's CQC rating?

Complete Care Services North West is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 August 2023. You can read the full CQC report from the link on this page.

Does Complete Care Services North West provide dementia care?

Yes. Complete Care Services North West supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Complete Care Services North West

Can they support someone living with dementia at home?

Yes. Yes. Complete Care Services North West Nelson is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Complete Care Services North West Nelson covers roughly 10 miles from Nelson.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North West

Complete Care Services North West Nelson has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Complete Care Services North West Nelson. Actual fees depend on the room, the level of care and how it is funded.

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