Complex Care Professionals

Complex Care Professionals is a home care agency in Burnley, Lancashire (BB10 1PD). It holds a CQC rating of Good.

About Complex Care Professionals

We provide care at home in Burnley and the surrounding part of Lancashire, supporting older people and younger adults, including people living with dementia, adults with learning disabilities, autistic people and people with physical disabilities. A good deal of our work involves people whose needs are substantial, where the alternative to care at home would be a move they do not want. That calls for careful planning rather than good intentions: the right number of visits at the right times, staff trained for the particular needs involved, and proper attention to medication, moving about safely, eating and drinking, and the early signs that somebody is becoming unwell. Where support is complex, a carer who knows the person is worth a great deal more than one who is simply available, and families should not have to explain the whole picture to a new face each week. So we try hard to keep the same staff with the same households, and we agree arrangements with the person and whoever they want involved rather than handing them a plan. Our staff are trained for the needs they are asked to meet and can reach senior colleagues at any time. Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking into care at home for yourself or a relative, please get in touch. We will be honest about what we can take on and what we cannot.

Care provided at Complex Care Professionals

Read the full inspection report on the CQC website.

Common questions about Complex Care Professionals

Where is Complex Care Professionals located?

Complex Care Professionals is a home care agency based in Burnley, Lancashire (BB10 1PD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Complex Care Professionals provide?

Complex Care Professionals is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Complex Care Professionals's CQC rating?

Complex Care Professionals is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 25 January 2023. You can read the full CQC report from the link on this page.

Does Complex Care Professionals provide dementia care?

Yes. Complex Care Professionals supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Complex Care Professionals

Can they support someone living with dementia at home?

Yes. Yes. Complex Care Professionals is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Complex Care Professionals covers roughly 10 miles from Burnley.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North West

Complex Care Professionals has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Complex Care Professionals. Actual fees depend on the room, the level of care and how it is funded.

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