Excellence Healthcare Services

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About Us

At Excellence Healthcare, we provide home care support to people living in Chessington and the wider Kingston upon Thames area. Our aim is straightforward: to help people live well in the place they know best, their own home.

We support a wide range of people, including older adults, younger adults, and individuals living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. We understand that no two people have the same needs or the same idea of what a good day looks like, so we take time at the outset to listen carefully and build support around the individual rather than fitting people into a rigid framework.

Home care works best when there is genuine consistency and trust between the person receiving support and the people providing it. We work hard to make sure our care workers are well matched to the people they visit, and that those relationships are given the space to grow. Familiar faces matter, and we know that turning up on time, doing what you said you would do, and treating someone with real respect are the foundations of good care.

We are based locally in Chessington, which means we know the community we work in. That local connection is something we value, and it shapes the way we operate day to day.

We are registered with the Care Quality Commission, and we welcome the scrutiny that registration brings. Whether you are looking for support for yourself or for a family member, we would encourage you to get in touch for an honest conversation about what we can offer. There is no pressure and no jargon, just a straightforward discussion about how we might be able to help.

Common questions about Excellence Healthcare Services

Where is Excellence Healthcare Services located?

Excellence Healthcare Services is a home care agency based in Chessington, Kingston upon Thames (KT9 1BD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Excellence Healthcare Services provide?

Excellence Healthcare Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

Does Excellence Healthcare Services provide dementia care?

Yes. Excellence Healthcare Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Chessington

This agency provides care within approximately 10 miles of their Chessington office. Radius is approximate — claim to update

Contact Excellence Healthcare Services Ltd

This agency has not listed a phone number with the CQC. Send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 11 June 2025

Overall: Not Yet Rated

  • Safe: Not Yet Rated
  • Effective: Not Yet Rated
  • Caring: Not Yet Rated
  • Responsive: Not Yet Rated
  • Well-led: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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